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OpinionWell
Rank
2nd
Out of 287

Omni Austin

Average Price: $158  
 
Hotel Class:
4140 Governors Row
Austin, 78744 View map  
3-Star Hotel Rank: 1 of 77
Average review rating: 3.97
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 42 comments. 
The following words were used in comments with Professional:
better (2)   busy (2)   clean (3)   desk (3)   extremely (3)   friendly (13)   good (2)   great (2)   helpful (5)   hotel (5)   nice (3)   night (2)   pleasant (2)   pool (2)   problem (2)   quality (2)   quick (2)   room (3)   service (7)   staff (27)    
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1. Very nice and seemingly professional but they needed more training - it clearly felt like amateur night.
"Struggling for Relevance " Read full review on TripAdvisor   4/29/2012 Vote      
2. The staff were all very, very nice and professional.
"Pretty good but not great. " Read full review on TripAdvisor   3/8/2012 Vote      
3. Staff is very polite and professional.
"Good quality and a good price beats overpaying downtown " Read full review on TripAdvisor   2/20/2012 Vote      
4. Breakfast was just excellent with a server who was professional and friendly.
"It's back...and better than ever. " Read full review on TripAdvisor   1/6/2012 Vote      
5. The entire staff was professional, pleasant and eager to help in anyway they could.
"Southern hospitality at it's Best! " Read full review on TripAdvisor   11/15/2011 Vote      
6. Service great, very helpful and professional.
"Excellent hotel and service!! " Read full review on TripAdvisor   10/21/2011 Vote      
7. Very professional.
"Always Excellent! " Read full review on TripAdvisor   8/1/2011 Vote      
8. One of the great things I love about OMNI, is the professionalism of the Management that replies to any complaints on this website.
"OMNI needs to work on getting the "class" back in their great hotels " Read full review on TripAdvisor   7/28/2011 Vote      
9. - Free parking, good location - Good wifi signal (free if you sign up for their rewards program)- Loyalty ambassadors who are actively trying to provide better service-ves:- Their front desk staff seriously need to step up, be more professional and provide more quality service (They screwed up badly in handling a document delivered to us at the hotel, but comped us for 2 days to make up for it)- Room service could be better .
"Decent value for money, but really need to improve their service " Read full review on TripAdvisor   1/2/2011 Vote      
10. Clean, comfortable with a professional staff.
Read full review on MyTravelGuide   12/12/2009 Vote      
   
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