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OpinionWell
Rank
31st
Out of 158

Portofino Suites

Average Price: $149  
 
Hotel Class:
1831 South Harbor Boulevard
Anaheim, 92802 View map  
2-Star Hotel Rank: 10 of 36
Average review rating: 3.24
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)
SAFE TO BOOK ? (2/5 issues found)
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New
Appears in 41 comments. 
The following words were used in comments with New:
arrival (3)   bed (6)   cold (2)   fairly (2)   families (2)   hotel (7)   kid (3)   liked (3)   nice (4)   night (5)   not (8)   relax (2)   room (24)   sleep (3)   sound (2)   suite (3)   towel (6)   walking (2)   website (2)   wondering (2)    
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1. It is in need of some new items and a little TLC.
"Just OK " Read full review on TripAdvisor   1/17/2012 Vote      
2. Normally, when there's an issue like this, it isn't a big deal, unless you have a cold child coming in from the heated pool, and you have to walk around the hotel to the front door to get a new key; or come in from an excursion with a little girl who needs a diaper change, and you have to haul everything to the other side of the hotel to get a new key; or you've just arrived and after checking in, you've driven around to the door closest to your room, loaded up with all your bags, and your key doesn't work.
"Disneyland area hotel with a few Problems " Read full review on TripAdvisor   11/13/2011 Vote      
3. Smack in the middle of our vacation, I was definitely NOT prepared to search for new accommodations & pay all over again.
"Worst Experience Ever! " Read full review on TripAdvisor   7/21/2011 Vote      
4. We moved the girls to a new room and 2 of the chaperones moved to a new room as well because one of the chaperones left and we had access to another room.
Read full review   6/1/2011 Vote      
5. Upon inspection of the room they found the tell tale signs of bed bugs and the chaperones insisted on a new room.
Read full review   6/1/2011 Vote      
6. Must have been nice when it was new (& perhaps clean?) This hotel looks wonderful on the website.
"Very Disappointing... " Read full review on TripAdvisor   4/8/2011 Vote      
7. My hubby and I both woke up with backaches the two nights we spent in the new room due to the pillows.
"Postive and negative here.... " Read full review on TripAdvisor   1/11/2011 Vote      
8. Got to the new room, and it was basically the same as the last one, but much smaller.
"Postive and negative here.... " Read full review on TripAdvisor   1/11/2011 Vote      
9. And since nobody was inclined to stick their bare feet into freezing cold shoes, out we went in our socks and jammies to cross the parking lot into our new abode.
"Postive and negative here.... " Read full review on TripAdvisor   1/11/2011 Vote      
10. We asked ourselves: if a guest calls up to specifically complain that there are strangers' hairs all over their towels, when the very nice housekeeping person shows up to deliver more, wouldn't it make sense to look at the new towels beforehand to ensure that THEY DON'T HAVE HAIR ON THEM? One would think so.
"This Is A Budget Hotel... Don't Expect Anything More! " Read full review on TripAdvisor   9/19/2010 Vote      
   
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