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Rank
65th
Out of 415

Holiday Inn Chicago - Mart Plaza

Average Price: $231  
 
Hotel Class:
350 West Mart Center Drive
Chicago, 60654 View map  
3-Star Hotel Rank: 24 of 73
Average review rating: 3.77
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 42 comments. 
The following words were used in comments with Professional:
bar (4)   clean (13)   customer (4)   desk (3)   employee (3)   friendly (14)   great (6)   helpful (8)   hotel (17)   location (4)   nice (5)   not (4)   personable (3)   pleasant (3)   pool (4)   romantic (4)   room (5)   service (5)   staff (24)   view (4)    
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1. The hotel staff, including front desk, bell staff, concierge, housekeeping and room service, were all very professional, friendly and efficient.
"Great downtown location with Spectacular view! " Read full review on TripAdvisor   3/19/2012 Vote      
2. In addition to all the free stuff offered at this hotel, the staff was professional, friendly, and courteous.
"Family-friendly city hotel done right! " Read full review on TripAdvisor   3/1/2012 Vote      
3. My school, The Chicago School of professional Psychology, is nearby, so this is a great place to stay whenever I must stay nearby for working weekends, etc.
"Not your old, mediocre Holiday Inn--spectacular city views and service " Read full review on TripAdvisor   9/17/2011 Vote      
4. The hotel staff was professional and efficient, but not particularly cordial or enthusiastic.
"Comfortable and clean. Easy access to the CTA Brown Line. " Read full review on TripAdvisor   10/26/2010 Vote      
5. Employees at front desk have always seemed friendly and professional to me.
"It's the View " Read full review on TripAdvisor   8/27/2010 Vote      
6. Also the pool closes at 11 which is fine but when it was time for the pool to close they just turned off the lights, I felt they could have been more professional about it and approached the swimmers before just turning the lights off.
"Always room for improvement " Read full review on Expedia   8/18/2009 Vote      
7. The people taking reservations were very personable, the waiter in the restaurant was right on top of it and even the housekeeper was very nice, very professional and very pleasant.
"WOW! Great people, great service, great view, great experience! " Read full review on TripAdvisor   8/12/2009 Vote      
8. Friendly, helpful, professional staff.
Read full review on MyTravelGuide   10/7/2008 Vote      
9. Friendly, helpful, professional staff.
Read full review on MyTravelGuide   10/7/2008 Vote      
10. The staff is professional but also very personable.
Read full review on MyTravelGuide   8/26/2008 Vote      
   
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