Holiday Inn Chicago - Mart Plaza, Chicago, New

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OpinionWell
Rank

65th

Out of 415

Holiday Inn Chicago - Mart Plaza	Average Price: $231 Check Rates

Hotel Class:

350 West Mart Center Drive

Chicago, 60654 View map

3-Star Hotel Rank: 24 of 73
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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adequate (8) affordable (8) awesome (17) beautiful (29) best (28) better (41) big (29) cheaper (9) clean (156) comfortable (78) comfy (9) convenient (49) cool (9) courteous (9) decent (26) efficient (13) excellent (41) exceptional (10) fabulous (13) fantastic (28) fast (20) free (53) friendly (104) fun (9) good (195) great (294) happy (17) helpful (109) huge (19) impressed (18) liked (86) love (23) magnificent (20) new (19) nice (229) outstanding (14) perfect (18) pleasant (21) plenty (13) professional (7) quiet (22) reasonable (33) reasonably (9) responsive (9) secure (8) spacious (21) spectacular (22) stunning (9) welcoming (7) wonderful (24)

New	Appears in 64 comments.

The following words were used in comments with New:
area (13) bar (10) bathroom (4) bed (8) bedspread (4) carpet (5) clean (8) decorate (7) excellent (5) great (5) hotel (7) liked (6) need (5) nice (10) not (9) room (15) size (4) updated (4) view (7) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Get to the new room, and its a handicap shower, so great water at chest level.

"Horrible customer service " Read full review on TripAdvisor 2/18/2012 Vote

2. No apology for the problem, no offer to carry my bags to new room.

"Horrible customer service " Read full review on TripAdvisor 2/18/2012 Vote

3. If we could be guaranteed a stay in a new larger room we would return in a heartbeat.

"Two stays, two totally different experiences " Read full review on TripAdvisor 10/22/2011 Vote

4. Overall, our experience in Chicago was equal to that of the top hotels of Bangkok, Shanghai, Kathmandu, or new Delhi.

"Outstanding Experience " Read full review on TripAdvisor 9/18/2011 Vote

5. 'Call down tonight at about 11pm when the new bell man comes on duty.

"Terrible Service & Poor Location " Read full review on TripAdvisor 8/26/2011 Vote

6. The lobby is actually on the 15th floor and looks great, newly decorated and modern.

"Great location and facilities, rooms look a bit 1990s though " Read full review on TripAdvisor 7/29/2011 Vote

7. the ventilation is the old type with new controls, same with bathrooms.

"ok value for the price, but.... " Read full review on TripAdvisor 5/14/2011 Vote

8. 'like most all HI's, this is NOT a new or renovated property.

"ok value for the price, but.... " Read full review on TripAdvisor 5/14/2011 Vote

9. Try the new York steak with fried tofu, it was amazing.

"Nice place, awesome restaurant. " Read full review on TripAdvisor 1/28/2011 Vote

10. The room was clean and relatively modern, the bathroom was spotless and new which was nice.

"Clean and comfy but noisy air-con and lousy location " Read full review on TripAdvisor 6/22/2010 Vote