Holiday Inn Chicago - Mart Plaza, Chicago, Helpful

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Rank

65th

Out of 415

Holiday Inn Chicago - Mart Plaza	Average Price: $231 Check Rates

Hotel Class:

350 West Mart Center Drive

Chicago, 60654 View map

3-Star Hotel Rank: 24 of 73
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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adequate (8) affordable (8) awesome (17) beautiful (29) best (28) better (41) big (29) cheaper (9) clean (156) comfortable (78) comfy (9) convenient (49) cool (9) courteous (9) decent (26) efficient (13) excellent (41) exceptional (10) fabulous (13) fantastic (28) fast (20) free (53) friendly (104) fun (9) good (195) great (294) happy (17) helpful (109) huge (19) impressed (18) liked (86) love (23) magnificent (20) new (19) nice (229) outstanding (14) perfect (18) pleasant (21) plenty (13) professional (7) quiet (22) reasonable (33) reasonably (9) responsive (9) secure (8) spacious (21) spectacular (22) stunning (9) welcoming (7) wonderful (24)

Helpful

Appears in 580 comments.

The following words were used in comments with Helpful:
clean (62) concierge (74) courteous (14) desk (32) easy (12) extremely (24) friendly (223) good (22) great (29) hotel (102) location (47) nice (44) night (13) not (57) pleasant (19) room (81) service (17) staff (388) train (12) view (19)

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1. We found this very helpful, especially for breakfast.

"Modern and convinient " Read full review on TripAdvisor 5/24/2012 Vote

2. The staff was quite pleasant and helpful.

"Get an Upper Room with a River View " Read full review on TripAdvisor 5/7/2012 Vote

3. The stand out was Robert, the concierge, who was always cool but ready to help with a pleasant but not cheesy smile.

"The Best Holiday Inn! " Read full review on TripAdvisor 4/26/2012 Vote

4. The hotel staff were friendly and quick to help if I needed some direction or anything in my room.

"The Best Holiday Inn! " Read full review on TripAdvisor 4/26/2012 Vote

5. They were very helpful and friendly.

"Helpful desk staff " Read full review on TripAdvisor 4/24/2012 Vote

6. Courteous helpful staff.

"Concierge is the best thing about this hotel... " Read full review on TripAdvisor 4/23/2012 Vote

7. The staff were very helpful and the hotel has been updated and very clean and across the street from the Merchandise Mart.

"Excellent stay " Read full review on TripAdvisor 4/23/2012 Vote

8. The concierge was very helpful as well.

"Nice room, expensive restaurant, mediocre location, intrusive staff " Read full review on TripAdvisor 4/23/2012 Vote

9. The corner stores are fine for getting togo wine and what not and the concierge of course was very helpful.

"Train trip to Chicago " Read full review on TripAdvisor 4/15/2012 Vote

10. Not too helpful or knowledgable.

"I will stay here again, but I've had better service... " Read full review on TripAdvisor 4/13/2012 Vote