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Rank
54th
Out of 415

Hyatt Chicago

Average Price: $261  
 
Hotel Class:
2233 South Martin Luther King Drive
Chicago, 60616-9985 View map  
4-Star Hotel Rank: 25 of 39
Average review rating: 3.56
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (1895) , Travelocity (13) , TripAdvisor (315) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 20 comments. 
The following words were used in comments with Responsive:
alarm (2)   arrival (2)   desk (5)   exceptional (2)   happy (2)   hotel (4)   inadequate (2)   professional (2)   prompt (2)   room (7)   sheets (2)   slow (2)   staff (7)   towel (2)    
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1. We have contacted the Hyatt until we are blue in the face and can still get no response even though we are supposedly Gold members.
"Overcharged by $308.00 in September still waiting response in November " Read full review on TripAdvisor   11/8/2011 Vote      
2. The sheets and towels were ripped, and the only response from the front desk was 'we will replace the sheets for you.
"A Hyatt name with Motel 6 rooms " Read full review on TripAdvisor   5/30/2011 Vote      
3. During the check-in process, I requested a room on a high floor, a request met with an elitist attitude and a response that appeared to be manufactured.
"A Hyatt name with Motel 6 rooms " Read full review on TripAdvisor   5/30/2011 Vote      
4. Due to a lack of communication between the front desk and the packing departments, however, calls to the front desk about my item the next day got a response that they didn't know anything about it.
"Excellent convention hotel " Read full review on TripAdvisor   10/23/2009 Vote      
5. On the other hand, I think the service at this hotel was perhaps not as serene as at the Hyatt on Wacker - I had longer waits to speak with the concierge/front desk at the McCormick Place Hyatt, and I got some 'I don't knows' from the front desk in response to questions they should have been able to accommodate.
"Excellent convention hotel " Read full review on TripAdvisor   10/23/2009 Vote      
6. I was assured by an e-mail response the next day that none of the above was a problem.
"Perfect for the business traveler " Read full review on TripAdvisor   7/14/2009 Vote      
7. We contacted authorities at the hotel and there was no response except to say they were sorry.
Read full review on MyTravelGuide   8/3/2008 Vote      
8. We contacted authorities at the hotel and there was no response except to say they were sorry.
Read full review on MyTravelGuide   8/3/2008 Vote      
9. In addition, the promptness of response from the staff was very inadequate.
Read full review on MyTravelGuide   7/23/2007 Vote      
10. In addition, the promptness of response from the staff was very inadequate.
Read full review on MyTravelGuide   7/23/2007 Vote      
   
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