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Rank
20th
Out of 415

The Avenue Crowne Plaza Hotel

Average Price: $243  
 
Hotel Class:
160 East Huron
Chicago, 60611 View map  
3-Star Hotel Rank: 8 of 73
Average review rating: 4.09
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 24 comments. 
The following words were used in comments with Professional:
courteous (3)   dining (2)   downtown (2)   expense (2)   friendly (5)   great (3)   guest (2)   helpful (4)   hotel (11)   lobby (2)   management (3)   personable (2)   polite (2)   prompt (2)   responsive (2)   room (3)   service (5)   staff (16)   suggestion (2)   unsure (2)    
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1. The staff was very professional and speedy at check-in and housekeeping was prompt and thorough.
"Comfortable room, gorgeous view, very close to Magnificent Mile " Read full review on TripAdvisor   10/19/2011 Vote      
2. All of the front desk/guest services staff (it seems to be all one in lobby) were plenty nice and professional.
"Mostly awesome stay, with some quirks " Read full review on TripAdvisor   9/19/2011 Vote      
3. The professional staff greeted us by name each time we passed through the lobby.
"SIMPLY PERFECT " Read full review on TripAdvisor   9/6/2011 Vote      
4. Nice hotel with friendly staff (Romeo, who helped me out was very professional).
"Great Location, Good Hotel " Read full review on TripAdvisor   8/11/2011 Vote      
5. Very professional customer service.
"Great location, great service " Read full review on TripAdvisor   1/2/2011 Vote      
6. Throughout the stay, the staff was helpful, courteous and friendly, yet extremely professional.
"An excellent staff makes staying here a pleasure " Read full review on TripAdvisor   10/26/2010 Vote      
7. The staff are polite & professional, though one receptionist was a bit unsure of herself, probably new to the job.
"Our children went "Wow, Fantastic"! " Read full review on TripAdvisor   9/22/2010 Vote      
8. The staff are polite & professional, though one receptionist was a bit unsure of herself, probably new to the job.
"Our children went "Wow, Fantastic"! " Read full review on TripAdvisor   9/22/2010 Vote      
9. And kudos to the night manager (did not get his name) dealt with an unruly hotel guest like a true professional.
"Perfect for the regualr joe, not too fancy schmanzy " Read full review on TripAdvisor   7/20/2010 Vote      
10. Pros: Great location; easily walk to all of the great shopping; responsive and professional staff; comfortable room, great view.
"Very Nice Hotel, Great Location " Read full review on TripAdvisor   6/1/2010 Vote      
   
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