The Avenue Crowne Plaza Hotel, Chicago, Exceptional

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Rank

20th

Out of 415

The Avenue Crowne Plaza Hotel	Average Price: $243 Check Rates

Hotel Class:

160 East Huron

Chicago, 60611 View map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.09

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (16) amazing (37) awesome (22) beautiful (11) best (49) better (75) big (51) cares (13) clean (197) comfortable (188) comfy (31) convenient (35) cool (21) courteous (14) decent (23) efficient (12) excellent (84) exceptional (26) fabulous (14) fantastic (31) fast (13) free (73) fresh (14) friendly (146) fun (17) good (214) great (436) happy (15) helpful (156) huge (26) liked (123) love (32) magnificent (59) new (50) nice (296) outstanding (12) perfect (49) pleasant (30) pleased (17) plenty (38) positive (14) pressure (11) professional (18) quiet (26) reasonable (30) roomy (12) spacious (56) spectacular (10) welcoming (24) wonderful (52)

Exceptional

Appears in 39 comments.

The following words were used in comments with Exceptional:
bathroom (4) clean (7) comfortable (3) desk (3) great (4) helpful (3) hotel (6) liked (4) never (3) nice (3) noise (3) not (7) problem (4) renovation (3) room (12) sound (3) staff (5) walking (2) wall (2) wrong (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. except Expedia, I didn't find any deal can make it free.

"A very satisfied stay " Read full review on TripAdvisor 4/6/2012 Vote

2. One problem with that is that one of the keys had never left the dresser except to verify that the keys weren't working.

"With a good rate it's fine.. " Read full review on TripAdvisor 3/19/2012 Vote

3. Which we did not quite understand except the $12 for tax.

"Left very confused and disappointed " Read full review on TripAdvisor 3/7/2012 Vote

4. All in all very nicely located except for the noise issues and I think the hotel could use some active cleaning.

"A nice place to stay but the outside noise can be an issue " Read full review on TripAdvisor 12/9/2011 Vote

5. The only exception to the amazing, helpful, and welcoming staff was one overwhelmed and grumpy bellman.

"Wonderful, wonderful " Read full review on TripAdvisor 11/28/2011 Vote

6. Room fine except bathroom grungy and bed not comfortable.

"Nice hotel but bathrooms need update " Read full review on TripAdvisor 7/25/2010 Vote

7. We had a suite and did not ever use the living room except to make coffee.

"Perfect for the regualr joe, not too fancy schmanzy " Read full review on TripAdvisor 7/20/2010 Vote

8. I do not feel this is exceptable, considering they always make it look like you are going to save about 40%.

"I Would Not Rate This A 4* Hotel!! " Read full review on TripAdvisor 5/23/2010 Vote

9. except there was something wrong with the heater which kept rattling when it was on.

"Good location only " Read full review on TripAdvisor 3/27/2010 Vote

10. One exception: the persons who answered the phone for room service were a little unfriendly and didn't seem as professional as the rest of the service personnel at the hotel.

"Great room and great service; okay common amenities " Read full review on TripAdvisor 3/24/2010 Vote