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OpinionWell
Rank
30th
Out of 415

Westin Chicago

Average Price: $324  
 
Hotel Class:
320 North Dearborn Avenue
Chicago, 60610 View map  
4-Star Hotel Rank: 13 of 39
Average review rating: 4.22
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 336 comments. 
The following words were used in comments with Helpful:
bed (12)   clean (16)   concierge (54)   desk (26)   extremely (14)   friendly (99)   great (35)   gym (12)   hotel (52)   location (16)   luggage (10)   nice (18)   not (30)   personable (13)   room (28)   service (12)   staff (170)   suggestion (11)   well (10)   workout (13)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Concierge staff were super helpful.
"Faultless stay, perfect location, great service " Read full review on TripAdvisor   5/21/2012 Vote      
2. It was very nice to stay at a hotel where customer service was very much a priority for the staff and they all did it with a smile and a helping hand.
"Perfection in the heart of Chicago " Read full review on TripAdvisor   5/3/2012 Vote      
3. The staff could not be more helpful and the quality of the hotel is top notch.
"Perfection in the heart of Chicago " Read full review on TripAdvisor   5/3/2012 Vote      
4. The gym is great, Sam Guiragossian the manager there, is extremely helpful and makes it a pleasure working out.
"Westin Chicago - Ok rooms, good service " Read full review on TripAdvisor   5/2/2012 Vote      
5. I also had a great experience in the fitness area where they have a trainer who is willing to work with you and help you with your fitness routine all at no charge.
"Perfect Chicago Stay " Read full review on TripAdvisor   4/29/2012 Vote      
6. Staff were very helpful, special thanks to Antoine, Diane, and Victoria at the concierge desk.
"Great location " Read full review on TripAdvisor   4/27/2012 Vote      
7. While the hotel is in a great location and has views of the river a friendly and helpful staff .
"Disappointing " Read full review on TripAdvisor   4/26/2012 Vote      
8. He helped me with suggestions for a workout routine and the chair massage really helped with my shoulder issues.
"Unbelievable customer service from everyone " Read full review on TripAdvisor   4/19/2012 Vote      
9. Every member of the staff was incredibly helpful.
"Unbelievable customer service from everyone " Read full review on TripAdvisor   4/19/2012 Vote      
10. gym was good, pity theres no pool, staff were helpful.
"good stay " Read full review on TripAdvisor   4/17/2012 Vote      
   
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