InterContinental The Barclay New York, New York City, Cares

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Rank

40th

Out of 676

InterContinental The Barclay New York	Average Price: $434 Check Rates

Hotel Class:

111 East 48th Street

New York City, 10017 View map

4-Star Hotel Rank: 19 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (24) adequate (37) attentive (49) beautiful (143) best (155) better (166) big (135) cares (65) clean (437) comfortable (370) comfy (71) convenient (86) courteous (53) decent (47) efficient (73) elegant (65) excellent (236) exceptional (56) fabulous (36) fantastic (96) fast (24) free (146) fresh (42) friendly (394) generous (41) good (534) great (795) happy (77) helpful (421) huge (68) liked (331) love (177) new (526) nice (447) outstanding (33) perfect (125) perfectly (27) pleasant (81) pleased (24) plenty (62) positive (40) professional (78) quiet (90) reasonable (84) responsive (26) spacious (106) superb (33) welcoming (112) well appointed (27) wonderful (145)

Cares

Appears in 94 comments.

The following words were used in comments with Cares:
bed (4) busy (5) customer (4) desk (8) excellent (6) expectation (5) friendly (5) good (4) great (12) guest (6) hotel (21) liked (8) much (4) nice (5) not (23) personable (5) room (11) service (15) staff (16) well (13)

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1. In the Restaurant Julio took excellent care of us.

"Return to Barclay Intercontinental NYC " Read full review on TripAdvisor 5/19/2012 Vote

2. Our room was upgraded and she took care of all our needs with enthusiasm and always with a smile.

"Return to Barclay Intercontinental NYC " Read full review on TripAdvisor 5/19/2012 Vote

3. We returned once again to our favorite hotel in NYC 'The Barclay Intercontinental' and were graciously received by Leslie from guest relations who took excellent care of us.

"Return to Barclay Intercontinental NYC " Read full review on TripAdvisor 5/19/2012 Vote

4. She always responds quickly and the specialized care makes this hotel stand out in the crowd.

"Annmara Gayle- Guies Relations Agent " Read full review on TripAdvisor 5/16/2012 Vote

5. I feel as if I'm always treated with special care when working with Ann Mara.

"Ann Mara Gayle - Guest Relations Agent " Read full review on TripAdvisor 5/9/2012 Vote

6. When checking out you expect some help to carry luggage, If door guy doesnt care about helping and the only thing he does is to open you the door at the taxi to get his tip I must say that service is way under expected in an Intercontinental Hotel.

"Intercontinental standard but not so good service " Read full review on TripAdvisor 4/15/2012 Vote

7. The hotel was fine and we weren't expecting the world when we told them about our engagement, but to promise us that we'd be well taken care to mark our day and then nothing happened left a bad taste in our mouth.

"Average " Read full review on TripAdvisor 3/26/2012 Vote

8. Upon check-out I was taken care of by a very nice person who made up for that lack of courtesy.

"Reasonable Choice " Read full review on TripAdvisor 3/23/2012 Vote

9. He really seemed like a nice kid, but there was obviously no one who cared how he did his job.

"Poorly managed, run down in a not great location " Read full review on TripAdvisor 3/21/2012 Vote

10. Just a down to earth man who cared that the recommendations he gave for restaurants and theater were right for you.

"Concierge Services " Read full review on TripAdvisor 3/15/2012 Vote