The Muse Hotel New York - a Kimpton Hotel, New York City, Exceptional

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Rank

23rd

Out of 676

The Muse Hotel New York - a Kimpton Hotel	Average Price: $461 Check Rates

Hotel Class:

130 West 46th Street

New York City, 10036 View map

4-Star Hotel Rank: 10 of 106
Average review rating: 4.26

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

accommodating (23) attentive (20) beautiful (66) beautifully (20) best (83) better (76) big (77) cares (47) clean (261) comfortable (237) comfy (44) convenient (46) cool (29) courteous (23) decent (23) efficient (22) excellent (102) exceptional (33) fabulous (37) fantastic (73) free (233) fresh (24) friendly (304) fun (37) generous (20) good (279) great (524) happy (80) helpful (284) huge (49) liked (167) love (139) new (274) nice (371) outstanding (21) perfect (115) pleasant (39) plenty (34) positive (29) professional (23) quiet (143) reasonable (35) roomy (17) spacious (89) stylish (26) tasteful (26) terrific (17) welcoming (77) well appointed (23) wonderful (95)

Exceptional

Appears in 52 comments.

The following words were used in comments with Exceptional:
bed (4) comfortable (4) concierge (3) construction (3) desk (4) experience (3) friendly (4) helpful (8) hotel (12) location (6) nice (4) night (3) noise (4) not (3) quality (3) reception (3) room (13) service (7) staff (14) street (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff, without exception, were warm and helpful at every turn.

"Great birthday weekend " Read full review on TripAdvisor 3/30/2012 Vote

2. From the moment that we arrived to the time that we left 5 days later, we received exceptional treatment.

"Take A Bow " Read full review on TripAdvisor 3/27/2012 Vote

3. We really enjoyed our stay at The Muse, except for the construction noise next door.

"Will be 5 stars once construction next door is finished! " Read full review on TripAdvisor 3/27/2012 Vote

4. The staff at this hotel goes above and beyond to ensure your stay is exceptional.

"Great location, accommodating staff, lovely room! " Read full review on TripAdvisor 3/6/2012 Vote

5. NYC was no exception.

"Perfection in the City! " Read full review on TripAdvisor 12/22/2011 Vote

6. This was a nice hotel except for one miserable front desk girl and the fact that they gave us a room that looked right into the ground floor of a construction site.

"Bad service / Room in construction site. Woken up by blow horn " Read full review on TripAdvisor 11/30/2011 Vote

7. The only exception was some of the counter girls, who were polite but not as warm and welcoming as the rest of the staff.

"The perfect stay in the middle of Manhattan " Read full review on TripAdvisor 11/27/2011 Vote

8. The concierge, Demetrius, Nathaniel & Amanda were EXCEPTIONAL they were always helpful and always greeted us happily not to mention gave us tips were needed.

"Fantastic Stay...1st time in New York " Read full review on TripAdvisor 11/5/2011 Vote

9. However, I must stay that from the moment we walked in the lobby we were greeted with exceptional service.

"wonderful getaway weekend " Read full review on TripAdvisor 10/31/2011 Vote

10. All the staff were wonderful except for one of the concierge staff who, after I enquired about regular taxi availability (we were leaving at 5am), rather aggressively tried to sell us the hotel's luxury transport at $70 to the airport.

"Really wonderful hotel " Read full review on TripAdvisor 10/23/2011 Vote