Peninsula New York City, New York City, Pleasant

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Rank

114th

Out of 676

Peninsula New York City	Average Price: $860 Check Rates

Hotel Class:

700 Fifth Avenue at 55th Street

New York City, 10019 View map

5-Star Hotel Rank: 10 of 29
Average review rating: 4.29

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (41) , Travelocity (4) , TripAdvisor (184) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Pleasant

Appears in 16 comments.

The following words were used in comments with Pleasant:
employee (2) guest (2) helpful (2) hotel (5) housekeeping (2) lobby (2) polite (2) room (2) staff (10) train (2)

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1. All the staff we encountered were extremely pleasant and helpful.

"VERY PLEASANT " Read full review on TripAdvisor 5/16/2012 Vote

2. Car valet was immediate and pleasant and bags went right to room.

"Tranquil and elegant but not Stuffy " Read full review on TripAdvisor 2/8/2012 Vote

3. Staff was pleasant and professional.

"Very Nice Stay " Read full review on TripAdvisor 10/31/2011 Vote

4. Yes it's NYC but you would expect that when you stay in one of the hotels suites that the staff would be pleasant and polite.

"not only is it expensive the staff are also rude " Read full review on TripAdvisor 10/4/2011 Vote

5. It was a pleasant shock when the Pen appeared on my favourite private sale website as part of a package that was an amped of version of their own Summer Splendour package--it included a room upgrade, hotel credit and a yoga or personal training session (usually you choose one), plus breakfast.

"Great place to ride out a hurricane, but front desk not 5-star " Read full review on TripAdvisor 9/9/2011 Vote

6. The staff was consistently pleasant, sincere and helpful.

"Lovely hotel in a fabulous location! " Read full review on TripAdvisor 5/30/2011 Vote

7. The lobby bar offers good food and occupies a pleasant nook away from the busy lobby.

"Understated Elegance " Read full review on TripAdvisor 5/18/2010 Vote

8. The staff were pleasant, andalways addressed me by name.

"A true 5 star Hotel " Read full review on TripAdvisor 4/13/2010 Vote

9. I have also stayed at the Peninsula Beverly Hills and I prefer the staff here in NYC - they are more polished and pleasant.

"Lovely and Posh " Read full review on TripAdvisor 11/1/2009 Vote

10. Of only the hotel would spend more time training and encouraging staff (perhaps with incentives?) to be more consistent and pleasant to guests, then maybe the hotel could live up to this well established name.

"Better at the Mandarin Oriental or Four Seasons " Read full review on TripAdvisor 10/18/2009 Vote