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Rank
44th
Out of 676

New York Palace Hotel

Average Price: $643  
 
Hotel Class:
455 Madison Avenue
New York City, 10022 View map  
5-Star Hotel Rank: 3 of 29
Average review rating: 4.54
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 104 comments. 
The following words were used in comments with Welcoming:
arrival (11)   comfortable (6)   friendly (20)   great (9)   guest (5)   helpful (11)   hotel (36)   large (7)   lobby (5)   love (7)   most (6)   new (10)   not (17)   professional (5)   room (28)   service (15)   staff (35)   walking (5)   warm (11)   wondering (7)    
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1. Accommodation without fault, food presentations excellent, staff friendly and welcoming.
"As usual excellent " Read full review on TripAdvisor   5/17/2012 Vote      
2. From the initial welcome to our departure,we were spoiled with a super luxurious suite and a breakfast to die for.
"Short stay at the NY Palace " Read full review on TripAdvisor   5/17/2012 Vote      
3. George at the door was wonderful, welcoming and friendly, as were all of the staff we ran into during our four-day stay.
"Pure delight " Read full review on TripAdvisor   5/9/2012 Vote      
4. totally welcoming and professional with the ability to make each guest feel really special.
"Fabulous find in New York City " Read full review on TripAdvisor   5/5/2012 Vote      
5. From the moment we arrived, we were made to feel so welcomed by every single member of staff and throughout our stay, the customer care was exceptional.
"Dreams came true @ the New York Palace " Read full review on TripAdvisor   5/2/2012 Vote      
6. It seems it's just the reception staff are not welcoming as every other staff member we encountered was really helpful & friendly.
"Dreadful start but got better " Read full review on TripAdvisor   5/1/2012 Vote      
7. We were welcomed by our names and the staff remembered it ever since.
"Even better than before " Read full review on TripAdvisor   4/16/2012 Vote      
8. I felt so welcomed and comfortable the moment I walked in the door.
"I felt exquisite. " Read full review on TripAdvisor   4/10/2012 Vote      
9. Overall, very satisfied with my stay, specifically:+ Beautiful hotel, from the outside and within (lobby and rooms)+ Rooms are large (especially for NYC) and the beds were very comfortable+ Location is EXCELLENT - I mean, really really great+ A great job of maintaining an old buildingOne odd thing I found was the use of keys still - it might be deliberate, but I felt I'd lose it on multiple occasionsFurthermore, the hotel doesn't really do that much to make you feel particularly welcome - you sort of check in, very transactional, get your key, and go on your way.
"Great hotel, not overly memorable " Read full review on TripAdvisor   4/8/2012 Vote      
10. I can not get over the friendliness of the hotel staff and how welcome they made us feel.
"Great Staff " Read full review on TripAdvisor   4/7/2012 Vote      
   
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