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Out of 9

Four Seasons Resort Lana'i, The Lodge at Koele

Average Daily Rate: NA  
 
Hotel Class:
1 Keomoku Highway
Lanai City, 00000 View map  
4-Star Hotel Rank: 1 of 2
Average review rating: 4.75
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (236)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 35 comments. 
The following words were used in comments with Helpful:
concierge (2)   desk (4)   equipment (2)   excellent (2)   extremely (3)   friendly (5)   genuine (2)   hotel (2)   management (3)   need (4)   nice (4)   not (7)   pool (2)   room (2)   season (2)   service (3)   special (3)   staff (8)   tip (2)   warm (2)    
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1. Incredibly friendly, helpful and genuine.
"Gobsmacked!! " Read full review on TripAdvisor   5/17/2012 Vote      
2. Lodge staff was gracious, helpful and genuinely friendly.
"The most peaceful, relaxing week we've ever spent! " Read full review on TripAdvisor   3/31/2012 Vote      
3. The staff was so friendly and helpful.
"Perfect! Could not have asked for anything more. " Read full review on TripAdvisor   3/1/2012 Vote      
4. Also the weekday conceige/front desk had a single woman who was not helpful.
"Once again a wonderful stay " Read full review on TripAdvisor   2/28/2012 Vote      
5. Finally two ladies emerged from the back office and proceeded to help the gentleman BEHIND me.
"Quiet and relaxing vacation for couples " Read full review on TripAdvisor   2/1/2012 Vote      
6. It was the gentleman behind me who apologized to me, saying that he thought I was already being helped by the lady on the phone (the same one who had ignored me).
"Quiet and relaxing vacation for couples " Read full review on TripAdvisor   2/1/2012 Vote      
7. always helpful when asked questions about other places to eat on the Island.
"Ah ! Koele " Read full review on TripAdvisor   2/1/2012 Vote      
8. A few of the front desk ladies did not seem very keen to help on occasions when we stopped by.
"Quiet and relaxing vacation for couples " Read full review on TripAdvisor   2/1/2012 Vote      
9. Everyone on the island was so warm and helpful.
"Just returned from an EPIC 10 day stay! Everything was PERFECT and I cannot wait to return. The staff was AMAZING! " Read full review on TripAdvisor   1/25/2012 Vote      
10. Also, special thanks to Charlotte, unusure of her exact title (front desk management), but thanks to Charlotte for listening to our needs and helping with room change during our stay.
"Koele / Manele Bay Outstanding Location & Service " Read full review on TripAdvisor   1/22/2012 Vote      
   
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