Castle Kona Bali Kai, Kailua-Kona, Helpful

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Rank

10th

Out of 25

Castle Kona Bali Kai	Average Price: $185 Check Rates

Hotel Class:

76-6246 Alii Dr

Kailua-Kona, View map

0-Star Hotel Rank: 2 of 13
Average review rating: 3.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (19) , TripAdvisor (140) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 28 comments.

The following words were used in comments with Helpful:
clean (2) concierge (2) desk (5) employee (2) extremely (2) friendly (4) great (2) informative (2) knowledgable (2) not (4) pleasant (2) room (2) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lady at reception seemed somewhat intimidating at first meeting, but she was extremely helpful on the numerous occasions we needed her and we liked her a lot.

"Very helpful staff " Read full review on TripAdvisor 5/4/2012 Vote

2. The front desk staff were very helpful and considerate.

"Oceanside Condo in Hawaii Paradise " Read full review on TripAdvisor 3/3/2012 Vote

3. The front desk was never rude exactly, just not helpful.

"Be very careful..... " Read full review on TripAdvisor 2/26/2012 Vote

4. They were quick to help resolve all of the issues within their power.

"firstime visitor " Read full review on TripAdvisor 2/6/2012 Vote

5. The individuals at the front desk were helpful, the women who touched up our condo, mid stay, were warm and friendly, and the view was spectacular.

"Loved our stay! " Read full review on TripAdvisor 2/5/2012 Vote

6. I am trying to help anyone that wants to have a wonderful stay in Hawaii.

"Very poor! I suggest to find a different place! " Read full review on TripAdvisor 1/7/2012 Vote

7. Floor was a bit sandy, perhaps investing in door mats at the entrences may help.

"Average Condo Experience " Read full review on TripAdvisor 12/15/2011 Vote

8. Any problems were remedied by the staff and they were very helpful in all aspects.

"Would return in a heartbeat " Read full review on TripAdvisor 11/12/2011 Vote

9. The room was cleaned daily, and the support staff at the front desk were very helpful.

"Surprisingly Nice... " Read full review on TripAdvisor 8/24/2011 Vote

10. He gave helpful suggestions since we were traveling with an 8 & 5 year old.

"Panoramic view of the blue-green ocean. Room just okay. " Read full review on TripAdvisor 8/24/2011 Vote