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Rank
55th
Out of 426

The Glenn

Average Price: $232  
 
Hotel Class:
110 MARIETTA STREET ATLANTA
Atlanta, View map  
0-Star Hotel Rank: 5 of 212
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (15) , Travelocity (17) , TripAdvisor (168) , YahooTravel (3)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Happy
Appears in 17 comments. 
The following words were used in comments with Happy:
arrival (2)   bar (2)   change (2)   customer (4)   friendly (3)   hotel (8)   liked (2)   management (3)   music (2)   nice (2)   night (3)   not (6)   room (2)   staff (5)   well (2)    
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1. meet there for happy hours (1800 6pm) music was very chillout lounge, had a few driinks, music came up and by the end of the nite, we had a BLAST.
"Roof Top Bar " Read full review on TripAdvisor   4/5/2012 Vote      
2. On arrival, we were greeted by a very friendly valet who was happy to park the car for $27 a night.
"Not Sure I want Marriott's "Autograph" - Disappointing Overall " Read full review on TripAdvisor   8/14/2011 Vote      
3. I believe the Glenn could become a nice hotel if they had personnel to help outside upon arrival and if the management and staff were retrained to make their customers happy.
"Redone in kitschy, absolutely no customer service! Definitely not as shown on web site. " Read full review on TripAdvisor   4/17/2011 Vote      
4. ' This should be interpreted (but not spoken) as 'the customer may not exactly be right, but as a manager, I am going to make sure this customer walks away happy, whatever it takes.
"Redone in kitschy, absolutely no customer service! Definitely not as shown on web site. " Read full review on TripAdvisor   4/17/2011 Vote      
5. Employees wanted to make sure I was happy during my stay3.
"Great Hotel and Great people working there... " Read full review on TripAdvisor   3/29/2011 Vote      
6. The reason why I am not happy with my stay is because of the next morning.
"are you going to leave? " Read full review on TripAdvisor   2/28/2011 Vote      
7. I asked to change rooms after the first night (couldn't sleep well with traffic noise outside my room) and they were happy to accommodate.
"Boutique, trendy hotel in downtown Atlanta with friendly staff " Read full review on TripAdvisor   10/2/2010 Vote      
8. The staff are what makes this placeThey are happy, warm and friendly from the minute you arriveThey make you feel like an old friendThe lobby bar is very nice and the food was goodBut you can not beat the rooftop bar for a relaxing evening.
"Absolutely a Fabulous place with Great people!!!! " Read full review on TripAdvisor   9/25/2010 Vote      
9. I had written a not so flattering review following a bad stay at the hotel and was contacted by Nanci - the Chief happiness Officer to let her know when I would be at the hotel again.
"New and Improved visit " Read full review on TripAdvisor   9/13/2010 Vote      
10. Now, for the hotel management, please don't stop keeping your focus here, I hate seeing hotels one month win and the next lose, keep your staff motivated, happy and I'll definitely be back.
"From 1 Road Warrior To Another... " Read full review on TripAdvisor   7/25/2010 Vote      
   
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