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Rank
7th
Out of 287

aloft Portland Airport at Cascade Station

Average Price: $135  
 
Hotel Class:
9920 NorthEast Cascades Parkway
Portland, 97220 View map  
3-Star Hotel Rank: 3 of 75
Average review rating: 4.38
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (16) , TripAdvisor (307)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 8 comments. 
The following words were used in comments with Attentive:
design (2)   desk (2)   elevator (2)   friendly (7)   good (2)   hotel (2)   nice (3)   noise (2)   not (2)   professional (2)   room (2)   sound (3)   staff (4)    
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1. Kyle (the manager) is professional, knowledgable, friendly and goes beyond to make guests comfortable with phenomenal energy and attention to detail.
"Exceptional ... ! " Read full review on TripAdvisor   6/26/2011 Vote      
2. Will make sure I stay there again just due to the front desk attention to detail and world class customer service.
"Great staff and atmosphere. " Read full review on TripAdvisor   1/11/2011 Vote      
3. Besides all that, the staff is extremely attentive and friendly.
"Aloft is friendly and loves dogs! " Read full review on TripAdvisor   7/28/2010 Vote      
4. First stay at an Aloft hotel, the staff were incredibly friendly, professional, and attentive.
"Excellent Service-Clean Environment " Read full review on TripAdvisor   5/28/2010 Vote      
5. they are exceptionally helpful, friendly and attentive (especially Masha).
"great place to stay; even better people " Read full review on TripAdvisor   2/24/2010 Vote      
6. Paul was especially gracious, attentive, and just plain nice.
"Comfortable and Service with a Smile " Read full review on TripAdvisor   11/20/2009 Vote      
7. First, the good:- friendly, attentive staff- interesting design of the public areas and bar- nice bath fixturesNow the really NOT good:The design of the rooms looks nice enough but doesn't really work on a lot of levels, but the biggest issue is noise:- Painted concrete ceilings transmit sound from EVERYWHERE (we were three rooms away from the elevator on the opposite side of the hall and still had more elevator noise than in any other hotel I've ever stayed in)- The sound of water draining in the showers is loud - there is a long drop between the floor and the elbow- Though the windows are double-glazed, the proximity to the airport and the MAX train means that you'll hear every arrival and departure- The air conditioners sound like a jet engine (remember the AC in ancient Holiday Inns? I didn't know they still made AC units that noisy.
"Aloft = AVOID " Read full review on TripAdvisor   7/26/2009 Vote      
8. The staff is friendly, but not attentive, checkin was done with desk agents on the phone with friends.
"Great rooms.staff needs work " Read full review on TripAdvisor   10/24/2008 Vote      
   
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