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Rank
52nd
Out of 468

The Deauville Beach Resort

Average Daily Rate: NA  
 
Hotel Class:
6701 Collins Avenue
Miami Beach, 33141 View map  
3-Star Hotel Rank: 5 of 35
Average review rating: 3.06
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (93) , Travelocity (13) , TripAdvisor (463)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 9 comments. 
The following words were used in comments with Responsive:
car (2)   hotel (5)   service (3)   valet (3)    
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1. But it wasn't so bad until the employee from the valet said - very rude - that they weren't responsible for our car as we were just trying to understand the situation.
"Terrible! " Read full review on TripAdvisor   9/14/2009 Vote      
2. You cannot park on the street because of its location and the area and to have to use a valet service who goes for joy rides in your car and damage it without accepting any responsibility is ludicrous.
"Hotel Poor and Mediocre; Management Horrible " Read full review on TripAdvisor   4/24/2009 Vote      
3. And even if you don't, from reading other reviews, it seems that they are almost never responsive to discrepancies.
"Absolutely disrespectful and inefficient staff " Read full review on TripAdvisor   4/10/2009 Vote      
4. His response was that he was waiting to talk to the owner of the valet service and that I would be contacted.
"Absolutely disrespectful and inefficient staff " Read full review on TripAdvisor   4/10/2009 Vote      
5. Other than the lobby, the hotel is in quite a state of disrepair, and regardless of the 'refurbishing' they claim to be doing, the hotel's response to stuff not working has gone from poor to non-existent.
"Nice Lobby, nice location, nothing works, godawful customer service " Read full review on TripAdvisor   3/1/2009 Vote      
6. But, she was very responsive when we did have requests.
"The view was magnificent (room 1432)! And, the room service was delicious. " Read full review on TripAdvisor   1/16/2009 Vote      
7. As for the conference, the only complaint was that the individual responsible for the refreshments kept fixing and filling during our sessions.
"The view was magnificent (room 1432)! And, the room service was delicious. " Read full review on TripAdvisor   1/16/2009 Vote      
8. My friends and I that I stayed with at the hotel all work in customer service, and were amazed at the lack of responsibility of the hotel management.
"The valet at this hotel made us all miss our flights home! " Read full review on TripAdvisor   7/30/2007 Vote      
9. Yes, I would have loved security to arrive more quickly, but in a hotel that size with that many things happening at once, their response time was in line.
"Don't expect the Ritz, you'll be fine " Read full review on TripAdvisor   5/20/2007 Vote      
   
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