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Rank
52nd
Out of 468

The Deauville Beach Resort

Average Daily Rate: NA  
 
Hotel Class:
6701 Collins Avenue
Miami Beach, 33141 View map  
3-Star Hotel Rank: 5 of 35
Average review rating: 3.06
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (93) , Travelocity (13) , TripAdvisor (463)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 31 comments. 
The following words were used in comments with Cares:
acceptable (2)   clean (3)   customer (3)   desk (6)   families (2)   floor (2)   guest (2)   hotel (5)   management (10)   need (2)   not (11)   reservation (3)   room (5)   service (6)   shower (2)   staff (3)   street (2)   towel (3)   valet (2)   water (3)    
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1. The hotel was nice for its historic value, but the rooms needed care and the staff was very unfriendly.
"Not Impressed " Read full review on Expedia   10/3/2010 Vote      
2. Huh? My colleague was meeting with the Sales Manager inside so I called her and the manager came out to personally take care of it but this must be an everyday situation.
"Needs MAJOR $$$$$ Renovations " Read full review on TripAdvisor   5/20/2010 Vote      
3. Terrible hotel with absolutely no customer care.
"Never stay here again " Read full review on TripAdvisor   5/5/2010 Vote      
4. The reservation was 2 rooms for my family Ocean front, I have been allocated one room on the 7 floor and the second on the 14 floor both are non ocean front, front desk not care about reservation and either I have to accept what has been offered to me or my reservation will be canceled.
"Don’t try unless you want to spoil your holiday " Read full review on Expedia   4/22/2010 Vote      
5. It seemed that the place had its heyday, but they also seemed to have no cleaned it or cared about its customers ever since.
"Excellent Place if you love lazy staff, dirty rooms, and the homeless population " Read full review on TripAdvisor   2/1/2010 Vote      
6. My family and i had to take a bath and use dirty towels after 3 times of us calling and three hours of waiting for them to bring us clean towels,not even the front desk manager seemed to care.
"worst motel,rude unhelpful staff do not stay here " Read full review on Expedia   1/24/2010 Vote      
7. We had some issues but the office manager was kind enough to take care of it as soon as it was brought to her attention.
"Convenient Location " Read full review on TripAdvisor   1/8/2010 Vote      
8. Publix is down the street, overall not bad I just think the wheels are falling off and although workers do care, ownership/management doesn't seem to.
"Misses the mark, but does have value! " Read full review on TripAdvisor   10/4/2009 Vote      
9. FIVE MINUTES LATER HE WAS READY TO DANCE AND HIS CAR TAKING CARE OF WHILE WE, REGISTERED GUESTS, WERE STILL WAITING.
"A DIRTY TERRIBLE PLACE " Read full review on Expedia   8/25/2009 Vote      
10. He took care of the pool the early the next day (not perfect, but better - think they need a new pool person).
"Great Value for the Location and Hotel - Management is Great! " Read full review on TripAdvisor   8/24/2009 Vote      
   
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