Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Cares

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (11) adequate (7) attentive (9) awesome (13) beautiful (87) best (44) better (31) big (18) breathtaking (5) cares (28) clean (59) comfortable (61) courteous (7) decent (11) delicious (9) efficient (7) excellent (51) exceptional (16) fabulous (10) fantastic (22) free (17) friendly (94) fun (23) generous (8) good (151) gorgeous (9) great (205) happy (15) helpful (55) huge (18) impressed (17) liked (97) love (34) new (34) nice (172) outstanding (15) pamper (6) perfect (26) pleasant (15) plenty (17) positive (8) professional (12) quiet (13) reasonable (13) spacious (27) spectacular (10) superb (9) tasteful (6) welcoming (6) wonderful (58)

Cares

Appears in 31 comments.

The following words were used in comments with Cares:
customer (2) families (2) free (2) friendly (2) good (2) guest (3) high (2) hotel (2) liked (5) need (2) not (3) offers (2) resort (2) staff (5) wedding (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone I have talked to assures me that it's been taken care of.

"Great resort, Horrible customer service " Read full review on TripAdvisor 12/12/2011 Vote

2. I was assured that all was taken care of.

"Great resort, Horrible customer service " Read full review on TripAdvisor 12/12/2011 Vote

3. They ALWAYS take good care of you while at Barton Creek.

"Golf Experience " Read full review on TripAdvisor 11/28/2011 Vote

4. The waitress was VERY rude, what we then found out is that they get a tip no matter how well they serve you so I guess they just don't really care.

"Pretty place, but food wasn't that great and service is VERY slow " Read full review on TripAdvisor 9/11/2011 Vote

5. They were friendly and did their jobs okay but I'd like to have a mature professional greeting and taking care of me in a high end resort.

"We expected more from the resort, but golf was good " Read full review on TripAdvisor 9/2/2011 Vote

6. nothing we cared to look at.

"Beautiful Getaway " Read full review on TripAdvisor 8/24/2011 Vote

7. Again, the manager calling me to address the issues shows how much this hotel cares about their customers (and we aren't high rollers, just a family of 4 looking to get away), so I felt really good about that.

"Maybe - Will try again " Read full review on TripAdvisor 8/11/2011 Vote

8. Be careful when you get a package deal.

"Mixed Review " Read full review on TripAdvisor 7/25/2011 Vote

9. In fact, we found other staff members at Barton Creek to really care about our needs and wanted to make sure we had an excellent stay.

"Caring Team " Read full review on TripAdvisor 6/24/2011 Vote

10. We were sent to the Renaissance (the hotel took care of the bill.

"This Hotel does not honor reservations " Read full review on TripAdvisor 4/23/2011 Vote