Embassy Suites Phoenix - Biltmore, Phoenix, Helpful

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Rank

19th

Out of 366

Embassy Suites Phoenix - Biltmore	Average Price: $163 Check Rates

Hotel Class:

2630 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 10 of 62
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 50 comments.

The following words were used in comments with Helpful:
better (2) breakfast (4) clean (4) desk (8) employee (3) friendly (18) great (9) hotel (8) housekeeping (3) management (4) need (3) nice (2) not (3) return (2) room (6) service (4) shuttle (2) spacious (4) staff (26) suite (3)

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1. It was clean and spacious, the staff was friendly and helpful, and the room was large and spacious.

"wonderful retreat " Read full review on TripAdvisor 4/16/2012 Vote

2. :)The staff/management/housekeeping, were ALL very kind and helpful.

"Very Pleased with our entire stay! " Read full review on TripAdvisor 4/5/2012 Vote

3. The staff bent over backwards to help us and make sure we had a great stay.

"excellent customer service and great amenities " Read full review on TripAdvisor 1/29/2012 Vote

4. The second day a manager seemed to be helping and it was better.

"Nice Hotel and good location " Read full review on TripAdvisor 1/9/2012 Vote

5. All of the staff I had contact with were very helpful & friendly.

"Nice hotel, friendly staff " Read full review on TripAdvisor 12/16/2011 Vote

6. The checkin staff were helpful and efficient.

"Consistent Service and Pleasant Staff " Read full review on TripAdvisor 11/13/2011 Vote

7. The staff were very helpful and the complimentary drinks and snacks for two hours at managers reception were welcoming.

"Excellent hotel and service " Read full review on TripAdvisor 9/26/2011 Vote

8. On the positive side: front desk staff helpful; breakfast very good.

"Not what I expected... " Read full review on TripAdvisor 8/14/2011 Vote

9. The complimentary shuttle was a big help.

"Top Notch Convention Site " Read full review on TripAdvisor 7/19/2011 Vote

10. Even when she was out for a few weeks due to a family emergency, several other people stepped up to the plate to help out.

"Top Notch Convention Site " Read full review on TripAdvisor 7/19/2011 Vote