Grosvenor Resort in Walt Disney World Resort, Lake Buena Vista, Cares

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Grosvenor Resort in Walt Disney World Resort	Average Price: $160 Check Rates

Hotel Class:

1850 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 3.73

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (133) , Travelocity (12) , TripAdvisor (2443) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (70) attentive (62) awesome (168) beautiful (167) best (342) better (322) big (178) cares (225) cheaper (42) clean (1150) cleanliness (41) comfortable (354) comfy (40) convenient (228) cool (44) correct (41) courteous (82) decent (52) efficient (57) enjoyable (70) excellent (414) exceptional (132) fabulous (62) fantastic (176) fast (56) free (408) fresh (56) friendly (835) fun (292) good (894) great (1921) happy (184) helpful (1007) huge (76) liked (700) love (201) new (316) nice (1112) outstanding (84) perfect (217) pleasant (154) pleased (76) plenty (98) positive (88) professional (108) quiet (70) reasonable (155) spacious (72) welcoming (149) wonderful (354)

Cares

Appears in 211 comments.

The following words were used in comments with Cares:
clean (11) customer (15) desk (17) excellent (10) friendly (13) good (19) great (19) guest (11) helpful (12) hotel (36) kid (10) liked (19) management (11) need (15) not (39) personable (11) room (62) service (11) staff (25) well (13)

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1. The front desk guy could care less and had no personality.

"Will never stay here again!!! " Read full review on TripAdvisor 5/19/2012 Vote

2. in sales for organizing the trip & making sure every detail was taken care of AND being absolutely terrific to work with through it all.

"THANK YOU!!! " Read full review on TripAdvisor 5/15/2012 Vote

3. We would talk to Managers (Mark, Lynn) and they didn't have a care in the world that we were inconvenienced.

"Horrible Front Desk Service!!! " Read full review on TripAdvisor 4/6/2012 Vote

4. It is an old hotel, but who cares? The bed was excellent, the room was very clean, but old & needed renovation, but it was great for the price.

"Cannot fault Hotel except extra costs compared with Disney " Read full review on TripAdvisor 4/2/2012 Vote

5. Kept good care of our room and if we needed any thing she was right there.

"... " Read full review on TripAdvisor 3/28/2012 Vote

6. If you happen to get her, please take good care of her.

"Great Room Service / House Keeper " Read full review on TripAdvisor 3/25/2012 Vote

7. he was very prompt and careful and i never had to worry about my truck the whole time i was staying there.

"Valet Parking " Read full review on TripAdvisor 3/20/2012 Vote

8. The location alone made it my pick but now the customer care provided by Helen Bivans makes me only inquire about vacation getaways at this Utiopian hotel.

"Customer Service is a 10 " Read full review on TripAdvisor 3/19/2012 Vote

9. This Hotel is all about Location and Customer care.

"Customer Service is a 10 " Read full review on TripAdvisor 3/19/2012 Vote

10. Helen Bivans made sure my stay was more than pleasant and since then I have returned 3x because of the 'Superior' Customer care.

"Customer Service is a 10 " Read full review on TripAdvisor 3/19/2012 Vote