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Rank
5th
Out of 56

Winterhaven Hotel

Average Daily Rate: NA  
 
Hotel Class:
1400 Ocean Drive
Miami Beach, 33139 View map  
0-Star Hotel Rank: 6 of 60
Average review rating: 4.18
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (102) , Travelocity (35) , TripAdvisor (200)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 7 comments. 
The following words were used in comments with Responsive:
clean (2)   free (3)   hotel (2)   reviews (3)   room (2)   staff (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff was friendly and responsible--our malfunctioning television was repaired quickly.
"Pleasant Surprise " Read full review on TripAdvisor   4/4/2010 Vote      
2. Staff answered all our questions and were responsive to our requests.
"Really enjoyed our stay " Read full review on Expedia   3/25/2009 Vote      
3. And I noticed a review where the reviewer praised the Winterhaven for letting her partner smoke on the roof deck (and the hotel manager wrote a response thanking her for the review.
"poor value for the price " Read full review on TripAdvisor   1/23/2009 Vote      
4. He was as careless as the first individual I spoke to and kept pointing at a Florida Innkeepers Act that deems them not responsible for theft in hotel rooms.
"Important information regarding Winterhaven: police inv., shady staff -- BEWARE " Read full review on TripAdvisor   1/19/2009 Vote      
5. The staff was responsive but didn't go out of their way to make you feel welcome.
"Upscale "Motel" not Hotel " Read full review on TripAdvisor   8/28/2007 Vote      
6. Staff is responsive; rooms are clean and promptly serviced; no pool or restaurant but otherwise everything we needed; free continental bfst, free cocktail daily, nice beach chairs and towels available, free Miami Herald.
"Nice spot, reasonable price " Read full review on TripAdvisor   8/2/2007 Vote      
7. For some reason, the cleaning person didn't provide me with shampoo/lotion after the first day but the responsive front desk gave me a handful of them.
"Loved the Winterhaven! " Read full review on TripAdvisor   7/20/2007 Vote      
   
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