7. (b) room service was impeccable (c) the view from the balcony (we got the bay view) was nice and it was a perfect place to sit and have breakfast (yes pamper yourself to a balcony breakfast) (d) although the area (coconut grove) is a bit too mainstream (Gap, Starbucks etc) there are two *wonderful* upscale restaurants: The Jaguar (Peruvian) and Le Bouchon (french bistro) that added to the experience.