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Rank
57th
Out of 468

The Ritz-Carlton, Coconut Grove

Average Daily Rate: NA  
 
Hotel Class:
3300 Southwest 27th Avenue
Miami, 33133 View map  
5-Star Hotel Rank: 7 of 16
Average review rating: 4.71
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (63)
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Helpful
Appears in 14 comments. 
The following words were used in comments with Helpful:
friendly (3)   hotel (3)   incredible (2)   love (2)   pleasant (2)   service (3)   staff (6)    
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1. She also was very helpful in making reservations at restaurants.
"EXCELLENT !!! " Read full review on TripAdvisor   5/20/2012 Vote      
2. The staff were all very pleasant, helpful and eager to confirm that we were enjoying our stay.
"A Lovely Experience " Read full review on TripAdvisor   3/20/2012 Vote      
3. Several times when leaving the hotel with packages in hand staff was near the heavy entrance doors just standing there with no offer of help to hold the doors for us 2 ladies.
"Beyond disappointing " Read full review on TripAdvisor   2/27/2012 Vote      
4. The staff was incredibly helpful and attentive without being overly solicitous.
"Retreat " Read full review on TripAdvisor   2/10/2012 Vote      
5. Once you step out of your cab, the fabulous service begins - the bellmen, front desk and even the housekeeping staff greeted you with a smile and willingness to help in any way possible.
"This is a first class property with world class service " Read full review on TripAdvisor   1/31/2012 Vote      
6. We stayed here for 2 nights in January, and loved the hotel - from the friendly and efficient service at check-in, the always present and helpful valets, the spacious, clean and pleasant room and the delicious breakfast.
"A great hotel! " Read full review on TripAdvisor   1/20/2012 Vote      
7. We asked for help finding chaises to sit in as there were NONE.
"REALLY BAD for a Ritz, management atrocious ! " Read full review on TripAdvisor   1/16/2012 Vote      
8. The help goes the distance to make sure the guests are accommodated in every way.
"It's Back and Better than Ever " Read full review on TripAdvisor   10/31/2011 Vote      
9. Since we told them it was our first time visiting the area they were very helpful in letting us know where to go out for nightlife and a bite to eat.
"Amazing Time " Read full review on TripAdvisor   9/11/2011 Vote      
10. Pros: (a) Wonderful service: the concierge, receptionist, parking attendants, and waiters were exceptionally helpful and nice.
"Fantastic hospitality! " Read full review on TripAdvisor   7/13/2011 Vote      
   
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