Home » United States » Hawaii » Lahaina Hotels » ResortQuest Maui Kaanapali Villas (formerly Aston)
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15th
Out of 91

ResortQuest Maui Kaanapali Villas (formerly Aston)

Average Price: $190  
 
Hotel Class:
45 Kai Ala Drive
Lahaina, 96761 View map  
3-Star Hotel Rank: 7 of 20
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (10) , TripAdvisor (454) , YahooTravel (32)
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Cares
Appears in 29 comments. 
The following words were used in comments with Cares:
beach (4)   clean (2)   desk (2)   floor (2)   generous (2)   guest (5)   helpful (2)   hotel (5)   much (2)   need (2)   nice (2)   night (2)   not (4)   old (2)   pool (3)   reviews (2)   room (5)   staff (2)   suite (2)   well (9)    
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1. The grounds are beautiful and very well taken care of.
"BEST PLACE IN KAANAPALI " Read full review on TripAdvisor   4/30/2012 Vote      
2. The room was old and run down compared to our room on the 1st floor- but since it was our last night, we didn't care and just wanted to leave this Hotel.
"If you like sharing a room with Family Roach.... " Read full review on TripAdvisor   1/15/2012 Vote      
3. Joe was just a really happy person that took care of us anytime he helped us.
"Perfect vacation " Read full review on TripAdvisor   12/9/2011 Vote      
4. This review relates to a stay in April so sorry for the delay but such a nice place felt I needed to add a review - we booked a 1 bdm suite overlooking the pool (on the 4th floor) which suited us as we travelled with 2 kids 10yr and 8 mth old - this unit was a well cared for by its owners (timeshare?) they even had a guest book for your feedback and family photos so it was like staying in someones private unit.
"Home away from home " Read full review on TripAdvisor   11/27/2011 Vote      
5. The front desk help was friendly and took care of everything we needed.
"Perfect Location " Read full review on TripAdvisor   8/15/2011 Vote      
6. The grounds are well taken care of, and the two pools were very clean.
"Great Hotel / Condo setup. " Read full review on TripAdvisor   7/17/2011 Vote      
7. There was a weird noise in the air conditioner, and it took a couple of visits for the maintenance staff to fix it, but they did take care of it.
"Peaceful Paradise! " Read full review on TripAdvisor   5/3/2011 Vote      
8. Joe was quite arrogant when I came to him with a room issue and seemed to care much more about hotel OWNERS than hotel guests.
"Nice Property - NO ALOHA (Aston Management Please Read) " Read full review on TripAdvisor   3/14/2011 Vote      
9. Though circumstances may have seemed extreme that is when Mgmt must step up and take care of the guests.
"The Mgmt Need a Few Lessons on Customer Service... " Read full review on TripAdvisor   1/24/2011 Vote      
10. We were paying in the neighborhood of 250/night --they just didn't care.
"The Mgmt Need a Few Lessons on Customer Service... " Read full review on TripAdvisor   1/24/2011 Vote      
   
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