Hilton Atlanta, Atlanta, Cares

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Rank

15th

Out of 426

Hilton Atlanta	Average Price: $207 Check Rates

Hotel Class:

255 COURTLAND Street NorthEast

Atlanta, 30303 View map

3-Star Hotel Rank: 4 of 93
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (20) , MyTravelGuide (1546) , Travelocity (9) , TripAdvisor (354) , YahooTravel (27)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (12) awesome (9) beautiful (13) best (33) better (43) big (33) cares (18) cheaper (9) clean (146) comfortable (98) comfy (12) convenient (47) cool (8) courteous (10) decent (27) delicious (8) efficient (11) excellent (44) exceptional (21) fantastic (16) fast (16) free (75) fresh (9) friendly (122) fun (7) good (193) great (188) happy (18) helpful (106) huge (30) impressed (10) liked (112) love (18) new (41) nice (244) outstanding (10) perfect (10) pleasant (21) pleased (13) plenty (18) positive (12) professional (21) prompt (7) quiet (15) reasonable (22) soft (9) spacious (27) spectacular (7) welcoming (15) wonderful (22)

Cares

Appears in 34 comments.

The following words were used in comments with Cares:
area (2) charged (2) clean (3) desk (2) families (2) friendly (4) great (2) hotel (7) liked (4) luggage (2) need (4) nice (2) park (2) personable (3) pool (2) problem (3) prompt (3) staff (9) warm (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They don't care about anyone else.

"Worst Hilton I have ever stayed at!! " Read full review on TripAdvisor 4/27/2012 Vote

2. Everyone I encountered at the front desk seemed to genuinely care.

"Thank You, Life Saver!!! We didn't want to leave! " Read full review on TripAdvisor 4/9/2012 Vote

3. She really cared and she even shared her personal family story with me.

"Thank You, Life Saver!!! We didn't want to leave! " Read full review on TripAdvisor 4/9/2012 Vote

4. They don't have a pool but I don't care for them anyways.

"pretty good " Read full review on TripAdvisor 1/30/2012 Vote

5. We met Richard at the front desk and he quickly took care of us, checked us in and we were on our way.

"Date night satisfaction! " Read full review on TripAdvisor 1/29/2012 Vote

6. From the start, the Hilton took care of me.

"I Loved This Hotel! " Read full review on TripAdvisor 1/17/2012 Vote

7. The engineer who took care of the problem was efficient and extremely pleasant.

"Outstanding Service " Read full review on TripAdvisor 12/19/2011 Vote

8. One of the cleaning people also threw away my commemorative coca cola bottle but I didn't care all that much (more annoyed than anything).

"Convenient location but so-so rooms. " Read full review on TripAdvisor 11/2/2011 Vote

9. The manager took care of it, but he also looked at me as though he couldn't understand why I'd be upset (it was the end of the month, and I had very little money in my account, so I was overdrawn), and he didn't even apologize or offer to comp a meal, etc.

"Beautiful hotel, awful service " Read full review on TripAdvisor 10/31/2011 Vote

10. We felt like the hotel staff didn't care since their bread and butter was coming from Primerica so they just let them take over the hotel with no regard for others.

"Awful service and beware of outrageous parking rates! " Read full review on TripAdvisor 6/18/2011 Vote