The Westin Peachtree Plaza Atlanta, Atlanta, Responsive

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Rank

83rd

Out of 426

The Westin Peachtree Plaza Atlanta	Average Price: $220 Check Rates

Hotel Class:

210 PEACHTREE Street

Atlanta, 30303 View map

4-Star Hotel Rank: 23 of 28
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (845) , Travelocity (28) , TripAdvisor (295) , YahooTravel (213)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (8) awesome (17) beautiful (33) best (38) better (46) big (22) cares (28) cheaper (7) clean (117) comfortable (61) convenient (30) cool (13) correct (7) courteous (12) decent (15) delicious (8) efficient (7) excellent (29) exceptional (14) fabulous (12) fantastic (14) fast (18) free (35) fresh (8) friendly (86) generous (10) good (114) great (197) happy (7) heavenly (31) helpful (64) huge (12) impressed (8) liked (99) love (31) new (34) nice (171) perfect (11) pleasant (19) pleased (10) plenty (12) positive (13) professional (9) quiet (8) reasonable (21) responsive (12) spacious (10) spectacular (12) welcoming (7) wonderful (26)

Responsive

Appears in 22 comments.

The following words were used in comments with Responsive:
clerk (3) curtain (2) damage (2) elevator (2) friendly (2) gorgeous (2) hotel (5) maid (2) management (4) not (3) problem (2) service (4) shower (2) staff (2) valet (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've emailed the hotel, asked to talk to a manager without every being transferred and I'm still waiting for a response.

"Issue after issue " Read full review on TripAdvisor 3/15/2012 Vote

2. I tried to call and never got a response.

"Issue after issue " Read full review on TripAdvisor 3/15/2012 Vote

3. I do shoulder some of the responsibility but come on.

"Service - what service?? " Read full review on TripAdvisor 12/11/2011 Vote

4. As the manager has posted in many responses, they're planning an update soon, so hopefully these items will be taken care of.

"Decent stay, not as bad as I was afraid of " Read full review on TripAdvisor 10/2/2011 Vote

5. After writing to management when we returned, there was no response.

"Possibly the worst hotel experience ever " Read full review on TripAdvisor 5/1/2011 Vote

6. I contacted the hotel several times before I stayed and each time I was pleased by their response.

"Worried about staying here " Read full review on TripAdvisor 4/14/2011 Vote

7. The check-in process took at least 20 minutes, because one front desk clerk was responsible for checking in 20+ people.

"Great location and might outweigh all other categories " Read full review on TripAdvisor 3/20/2011 Vote

8. My guess from her response is that no message was relayed.

"Just look at the nice view " Read full review on TripAdvisor 2/14/2011 Vote

9. Perhaps most disappointing was that when I sent the manager the information above, I received no response at all.

"It was going so well...except they called my room at midnight to ask when I was leaving! " Read full review on TripAdvisor 2/10/2011 Vote

10. great, clean rooms, responsive service, and the Dream Bed.

"How did it get this bad? " Read full review on TripAdvisor 3/24/2010 Vote