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Rank
83rd
Out of 426

The Westin Peachtree Plaza Atlanta

Average Price: $220  
 
Hotel Class:
210 PEACHTREE Street
Atlanta, 30303 View map  
4-Star Hotel Rank: 23 of 28
Average review rating: 4.15
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (845) , Travelocity (28) , TripAdvisor (295) , YahooTravel (213)
SAFE TO BOOK ? (2/5 issues found)
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Cares
Appears in 40 comments. 
The following words were used in comments with Cares:
bar (3)   bathroom (2)   checkout (2)   customer (4)   desk (5)   disappoint (3)   expectation (3)   floor (3)   friendly (3)   guest (3)   hotel (10)   liked (3)   not (16)   park (4)   problem (4)   room (7)   service (4)   staff (7)   valet (2)   view (2)    
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1. Checked in Sunday midnight, front desk receptionist was half asleep and just couldn't care less.
"Could have passed for a HoJo " Read full review on TripAdvisor   5/6/2012 Vote      
2. When i booked this hotel i must say i had quite a lot of expectations from it as their website markets the hotel very wellHowever on check in the staff took quite a long time and despite requesting a higher floor room gave me one on a lower floor, On entering the room it was disappointing from the word go as the decor seemed worn out and outdated I called up the front desk again and requested to be moved to a higher floor i was promised to be moved after 2 hours which fortunately for me happened and i was shifted to the 50th floorThe room altough was no different but just the fact that there was a lot more natural light in the room made it a lot more comfortableI wanted to chill a bottle of coke i bought and requested for the keys to the mini bar/fridge which to my surprise was lockedWhen the guy came to my room to hand me over the key to the bar he confirmed with his colleague on the walkie talkie certain details, his colleague at the desk went into a whining spree about my seemingly unusual request and started mocking me, the guy in my room embarrassingly said the words 'careful careful' to his colleague over the walkie talkie making him aware of the fact that i was able to hear him, this was completely unaccaptable behaviour from a hotel of this calibre The only thing good about the hotel is the location to the MRT which provides direct access to the airport and its proximity to the 'world of coke' and CNN studio.
"Expectation mismatch, misbehaving staff, in dire need of a refurbishment " Read full review on TripAdvisor   5/1/2012 Vote      
3. It is sad that such a marvelous place is not taken care of.
"Great idea, bad execution " Read full review on TripAdvisor   4/2/2012 Vote      
4. Yes, the bathrooms are small, but I don't plan to host a bathroom party for a group of friends, so I don't care.
"I Still Love This Place " Read full review on TripAdvisor   3/28/2012 Vote      
5. All 3 times the front desk was over whelmed, could care less and generally clueless.
"Front desk is slower than Atlanta traffic at rush hour " Read full review on TripAdvisor   3/16/2012 Vote      
6. We didn't care.
"View with a Room " Read full review on TripAdvisor   3/4/2012 Vote      
7. I told the hotel several times but no one seemed to care when I told the front desk twice on different days.
"Beautiful views with sound effects " Read full review on TripAdvisor   2/18/2012 Vote      
8. As the manager has posted in many responses, they're planning an update soon, so hopefully these items will be taken care of.
"Decent stay, not as bad as I was afraid of " Read full review on TripAdvisor   10/2/2011 Vote      
9. Yes I did talk to the check out person about my problems and she did not seem to care.
"DO NOT STAY HERE!!!! " Read full review on TripAdvisor   9/19/2011 Vote      
10. 1 taken care of after waiting 1.
"still terrible " Read full review on TripAdvisor   7/25/2011 Vote      
   
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