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Rank
30th
Out of 366

Hotel Highland at Biltmore

Average Price: $145  
 
Hotel Class:
2310 East Highland Avenue
Phoenix, 85016 View map  
3-Star Hotel Rank: 17 of 62
Average review rating: 3.94
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (3) , TripAdvisor (60) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Appears in 11 comments. 
The following words were used in comments with New:
clean (2)   complaints (2)   fairly (3)   free (2)   hotel (6)   quiet (2)   renovation (2)   room (6)   weak (2)    
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1. All of the furniture, wall coverings and floor coverings looked fairly new.
"Small and upscale " Read full review on TripAdvisor   2/28/2012 Vote      
2. There is breakfast with Starbucks coffee, which is great, but it was hard to find bowls since they don't put out new ones very often.
"It's got the basics " Read full review on TripAdvisor   11/19/2011 Vote      
3. My husband and I have already marked The Hotel Highland as our new favorite hotel in Phoenix.
"Hospitality Plus " Read full review on TripAdvisor   10/17/2011 Vote      
4. - Good fitness room - three relatively new pieces of cardio equipment, a universal machine, free weights and a couple of benches- Heated pool - just long enough to be able to do a few laps- Free parkingMinor complaints:- The phone in the room was antiquated and there should have been one on a bed-side table and one on the desk- Only wireless internet access and the signal was fairly weak although it never dropped while I was there- I had to remind housekeeping to clean my room one day, but after I did, my room got one of the most thorough cleaning sessions I've ever experienced - no complaints there.
"Great location and amenities, only very minor issues " Read full review on TripAdvisor   4/3/2011 Vote      
5. They told us a new T-1 line was about to be installed in the next week, so this weakness may be solved by the time you want to stay here.
"Great location, nice rooms, so-so service, weak internet... " Read full review on TripAdvisor   3/19/2011 Vote      
6. All in all, this was a hassle that didn't need to happen, but we were glad with the outcome as our new room was quiet, bigger (a corner room at the end of the hall), and we were fine for the rest of our stay.
"Great location, nice rooms, so-so service, weak internet... " Read full review on TripAdvisor   3/19/2011 Vote      
7. I reserved a one bedroom king and since this hotel seems fairly refreshed, everything was pretty new.
"Disappointment at the Highland " Read full review on TripAdvisor   2/18/2010 Vote      
8. The hotel is newly renovated.
"Small rooms, great location " Read full review on Expedia   2/9/2010 Vote      
9. It was a new mattress and very comfortable.
"Quiet hotel " Read full review on Expedia   12/23/2009 Vote      
10. The hotel is newly renovated and beautiful and the staff could not have been nicer or more eager to please.
"Beautiful place with gracious staff " Read full review on Expedia   8/5/2009 Vote      
   
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