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OpinionWell
Rank
36th
Out of 366

Hilton Phoenix

Average Price: $170  
 
Hotel Class:
10 East Thomas Road
Phoenix, 85012-3114 View map  
3-Star Hotel Rank: 23 of 62
Average review rating: 4.01
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (14) , MyTravelGuide (32) , Travelocity (4) , TripAdvisor (98) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 27 comments. 
The following words were used in comments with Helpful:
area (2)   beauty (2)   clean (4)   clerk (2)   desk (9)   friendly (8)   great (3)   hotel (2)   lobby (2)   management (2)   most (2)   need (3)   nice (2)   not (2)   offers (2)   park (2)   pleasant (3)   room (2)   service (2)   staff (14)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Front desk staff very pleasant and helpful.
"Good for business, Nice size rooms... " Read full review on TripAdvisor   5/7/2012 Vote      
2. Everyone at the front desk was really helpful and kind.
"Excellent Stay- Hotel shuttle made it easy to get around " Read full review on TripAdvisor   3/17/2012 Vote      
3. But the staff were charming, helpful, pleasant and always willing to go the extra mile to get me what and where I wanted.
"Gem! " Read full review on TripAdvisor   9/15/2011 Vote      
4. This last visit the service seemed to have stepped up a bit more - I had great help at the front desk a couple of times.
"My usual place to stay in Phoenix on business " Read full review on TripAdvisor   6/27/2011 Vote      
5. The hotel offers valet parking and bell service, but when I arrived there was no one to park my car or help with luggage.
"This hotel lacks service, comfort, and cleanliness. " Read full review on TripAdvisor   3/27/2011 Vote      
6. The people at this Hilton are very friendly and helpful.
"Nice people, ok property " Read full review on TripAdvisor   2/10/2011 Vote      
7. Staff were most helpful in calling taxis etc - the free 2 mile shuttle however proved difficult to contact when he passed on an incorrect number.
"Pleasantly surprised " Read full review on TripAdvisor   1/1/2011 Vote      
8. The front desk staff did try to help and managed to get the music turned down a little, but the noise level still made work/sleep impossible.
"Beware of very loud private parties held in the Atrium! " Read full review on TripAdvisor   12/5/2010 Vote      
9. Carly the manager and the reception staff were really helpful when I was trying to sort out Grand Canyon tours or when I needed a cab called.
"Good Location, Great Price " Read full review on TripAdvisor   8/27/2010 Vote      
10. ' I felt like I would need help crossing the road, plus I find it rather offensive.
"The Hilton Suites in Phoenix was a positive experience.......but................. " Read full review on TripAdvisor   7/24/2010 Vote      
   
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