Hilton Phoenix, Phoenix, Exceptional

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (17) adequate (11) attentive (12) awesome (37) beautiful (84) best (107) better (78) big (58) cares (39) clean (276) comfortable (152) comfy (27) convenient (35) cool (37) decent (33) delicious (24) excellent (93) exceptional (34) fabulous (19) fantastic (44) fast (17) free (107) fresh (15) friendly (185) fun (145) good (375) great (529) happy (34) helpful (174) huge (41) impressed (21) liked (209) love (79) new (68) nice (415) outstanding (22) perfect (56) pleasant (21) pleased (19) plenty (63) positive (14) professional (16) quiet (88) reasonable (39) reasonably (12) roomy (14) spacious (72) terrific (12) welcoming (12) wonderful (92)

Exceptional

Appears in 57 comments.

The following words were used in comments with Exceptional:
area (4) clean (3) concierge (4) food (5) friendly (6) helpful (4) hotel (10) internet (4) liked (4) lobby (4) much (3) not (8) offers (4) perfect (3) pool (5) resort (4) room (7) service (10) staff (8) water (4)

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1. The only thing I might add is that we ate at their 'Rico' restaurant, which wasn't exceptional at all.

"Two Day Get-AWay " Read full review on TripAdvisor 5/14/2012 Vote

2. Areas of the hotel are spread out over the property, which is ok except they do not have the property designed well for walking amongst the areas.

"Just Ok " Read full review on TripAdvisor 4/16/2012 Vote

3. We entirely enjoyed our stay the staff was exceptional and the accomindation were very goodwe could not have had better service.

"staff preformance " Read full review on TripAdvisor 1/28/2012 Vote

4. Not sure what happened there, except the check-in person obviously wasn't the best at their job.

"Nice Stay " Read full review on TripAdvisor 1/7/2012 Vote

5. The concierge was exceptional and very knowledgeable both times we used them.

"Lovely Stay " Read full review on TripAdvisor 10/13/2011 Vote

6. The 'kitchenette' offers nothing extra except for a bunch of empty cabinets and a larger fridge.

"Okay but not up to Hilton standards " Read full review on TripAdvisor 9/22/2011 Vote

7. except the concierge.

"Lousy customer service " Read full review on TripAdvisor 7/20/2011 Vote

8. Nothing bad to say about this Hilton except that you have to pay for internet in your room and in their lobby, which seems a bit ridiculous.

"Very nice " Read full review on TripAdvisor 7/13/2011 Vote

9. Very quiet resort and room, except for being woken up the first mornig by hammering in the room above us, alot of hammering.

"Lazy time on the Lazy river. " Read full review on TripAdvisor 7/7/2011 Vote

10. This is not a hotel for anyone except families with young children.

"Noisy All Day, Overcrowded Pools " Read full review on TripAdvisor 7/5/2011 Vote