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OpinionWell
Rank
4th
Out of 366

Hilton Phoenix

Average Price: $145  
 
Hotel Class:
7677 North 16th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 50 comments. 
The following words were used in comments with Cares:
arrival (4)   clean (3)   concierge (7)   desk (3)   helpful (4)   hotel (5)   least (4)   most (3)   much (3)   need (5)   never (3)   not (10)   pool (6)   room (2)   service (3)   staff (10)   towel (2)   water (2)   well (5)   worst (2)    
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1. The area is clean and very well taken care of.
"Phoenix " Read full review on TripAdvisor   4/29/2012 Vote      
2. The only thing I didn't care for too much was how crowded the pools and water park were.
"Great location, great value, family friendly " Read full review on TripAdvisor   4/28/2012 Vote      
3. Even as we were leaving and several items could not be packed into our luggage, the concierge sent someone from shipping (Brad) to take care of the items and ship them to our home within minutes of our departure.
"Could not have been better! " Read full review on TripAdvisor   4/18/2012 Vote      
4. I needed to get some documents printed for a meeting and she took care of it for me very quickly and professionally.
"A great resort with truly excellent service! " Read full review on TripAdvisor   1/12/2012 Vote      
5. The hotel didn't seem to notice or care and never made an attempt to quiet them.
"Nice hotel, photos a bit misleading " Read full review on TripAdvisor   11/30/2011 Vote      
6. Any minor issues were taken care of with the highest priority.
"Not Just for Fun- This is a Great Hotel for Meetings, too! " Read full review on TripAdvisor   9/26/2011 Vote      
7. Housekeeping took very good care of us too.
"The best water park for families!! Great room. Wonderful service! " Read full review on TripAdvisor   7/31/2011 Vote      
8. David Richardson, Chief Concierge, along with Concierge Eric and others, took really good care of our requests.
"Great Resort " Read full review on TripAdvisor   5/11/2011 Vote      
9. We did have a couple of housekeeping issues, but I called Guest Services each time, and our issues were taken care of within 5 minutes- one was even at 9:30pm.
"Much needed, relaxing vacation! " Read full review on TripAdvisor   4/21/2011 Vote      
10. He took care of EVERYTHING, transportation, food, and fun.
"BEST EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/24/2011 Vote      
   
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