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OpinionWell
Rank
4th
Out of 366
Hilton Phoenix
Average Price: $145
Check Rates
Hotel Class:
7677 North 16th Street
Phoenix, 85020
View map
4-Star Hotel Rank:
2 of 11
Average review rating:
3.82
OpinionWell Value Index:
7
Traveler reviews analyzed:
YahooTravel
(
70
)
,
MyTravelGuide
(
361
)
,
Travelocity
(
13
)
,
Expedia
(
86
)
,
TripAdvisor
(
712
)
,
BedBugRegistry
(
1
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(17)
adequate
(11)
attentive
(12)
awesome
(37)
beautiful
(84)
best
(107)
better
(78)
big
(58)
cares
(39)
clean
(276)
comfortable
(152)
comfy
(27)
convenient
(35)
cool
(37)
decent
(33)
delicious
(24)
excellent
(93)
exceptional
(34)
fabulous
(19)
fantastic
(44)
fast
(17)
free
(107)
fresh
(15)
friendly
(185)
fun
(145)
good
(375)
great
(529)
happy
(34)
helpful
(174)
huge
(41)
impressed
(21)
liked
(209)
love
(79)
new
(68)
nice
(415)
outstanding
(22)
perfect
(56)
pleasant
(21)
pleased
(19)
plenty
(63)
positive
(14)
professional
(16)
quiet
(88)
reasonable
(39)
reasonably
(12)
roomy
(14)
spacious
(72)
terrific
(12)
welcoming
(12)
wonderful
(92)
See more
Cares
Appears in 50 comments.
The following words were used in comments with
Cares:
arrival
(4)
clean
(3)
concierge
(7)
desk
(3)
helpful
(4)
hotel
(5)
least
(4)
most
(3)
much
(3)
need
(5)
never
(3)
not
(10)
pool
(6)
room
(2)
service
(3)
staff
(10)
towel
(2)
water
(2)
well
(5)
worst
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The area is clean and very well taken
care
of.
"Phoenix "
Read full review
on
TripAdvisor
4/29/2012
Vote
2.
The only thing I didn't
care
for too much was how crowded the pools and water park were.
"Great location, great value, family friendly "
Read full review
on
TripAdvisor
4/28/2012
Vote
3.
Even as we were leaving and several items could not be packed into our luggage, the concierge sent someone from shipping (Brad) to take
care
of the items and ship them to our home within minutes of our departure.
"Could not have been better! "
Read full review
on
TripAdvisor
4/18/2012
Vote
4.
I needed to get some documents printed for a meeting and she took
care
of it for me very quickly and professionally.
"A great resort with truly excellent service! "
Read full review
on
TripAdvisor
1/12/2012
Vote
5.
The hotel didn't seem to notice or
care
and never made an attempt to quiet them.
"Nice hotel, photos a bit misleading "
Read full review
on
TripAdvisor
11/30/2011
Vote
6.
Any minor issues were taken
care
of with the highest priority.
"Not Just for Fun- This is a Great Hotel for Meetings, too! "
Read full review
on
TripAdvisor
9/26/2011
Vote
7.
Housekeeping took very good
care
of us too.
"The best water park for families!! Great room. Wonderful service! "
Read full review
on
TripAdvisor
7/31/2011
Vote
8.
David Richardson, Chief Concierge, along with Concierge Eric and others, took really good
care
of our requests.
"Great Resort "
Read full review
on
TripAdvisor
5/11/2011
Vote
9.
We did have a couple of housekeeping issues, but I called Guest Services each time, and our issues were taken
care
of within 5 minutes- one was even at 9:30pm.
"Much needed, relaxing vacation! "
Read full review
on
TripAdvisor
4/21/2011
Vote
10.
He took
care
of EVERYTHING, transportation, food, and fun.
"BEST EXPERIENCE EVER!!! "
Read full review
on
TripAdvisor
3/24/2011
Vote
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