Canterbury Hotel, Indianapolis, Correct

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OpinionWell
Rank

32nd

Out of 274

Canterbury Hotel	Average Price: $217 Check Rates

Hotel Class:

123 South Illinois Street

Indianapolis, 46225 View map

4-Star Hotel Rank: 7 of 14
Average review rating: 3.63

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (174) , Travelocity (4) , TripAdvisor (98) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Correct

Appears in 3 comments.

The following words were used in comments with Correct:
management (2) size (2)

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1. I would have preferred that employees at the time had felt empowered to make decisions to correct issues and deal with problems; but, that said, the Manager and General Manager have made considerable concessions to us, and to my son and his bride, in the interest of service recovery, for which I thank them.

"Disappointing " Read full review on TripAdvisor 9/27/2011 Vote

2. When I discoved that I had brought the wrong size flip chart the hotel provided the correct size, when I requested presnter and gallery tables be set-up in the meeting room my requested were completed quickly and efficiently.

"Group Meetings of 20 are well suited to this supremly accomodating, and elegant hotel. " Read full review on TripAdvisor 5/25/2011 Vote

3. I slept well, but the fan blew directly on my husband in bed and he was up several times trying to correct the setting.

"Eat at Turners, check out the lobby, but wait until rooms are dedone and staff gets retrained " Read full review on TripAdvisor 2/17/2011 Vote