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OpinionWell
Rank
4th
Out of 279

Hotel Helix

Average Price: $319  
 
Hotel Class:
1430 Rhode Island Avenue NorthWest
Washington DC, 20006 View map  
3-Star Hotel Rank: 2 of 58
Average review rating: 3.93
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (7) , TripAdvisor (575) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 30 comments. 
The following words were used in comments with Cares:
$ (2)   better (2)   comfortable (3)   company (2)   desk (6)   experience (2)   friendly (7)   great (4)   guest (4)   hotel (5)   metro (2)   much (2)   need (3)   night (2)   not (6)   offers (2)   quickly (2)   service (2)   staff (6)   walking (5)    
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1. Staff were friendly and attentive and took great care of me.
"I want to live here " Read full review on TripAdvisor   5/7/2012 Vote      
2. When I told the front desk of my situation, without hesitation, they took care of my bags and pointed me in the right direction of great places to eat in the area.
"The Hotel to stay in while in DC! " Read full review on TripAdvisor   4/22/2012 Vote      
3. I was reticent to book the Helix after some mixed reviews but the fact that the GM, James, addressed guests' complaints in this forum went a long way in reassuring me that the management cares about their guests comfort.
"Quirky and Fun " Read full review on TripAdvisor   4/2/2012 Vote      
4. I had to be really aggressive with the general staff at the front desk later that evening to have this issue taken care of the following morning.
"If you like Ikea... " Read full review on TripAdvisor   3/17/2012 Vote      
5. Wonderful hotel made even better by an incredibly helpful and friendly staff who went out of their way to take care of us.
"Great stay " Read full review on TripAdvisor   2/18/2012 Vote      
6. Every single staff member that we interacted with was friendly, gave superior service, and seemed to genuinely care that we had a good experience.
"Loved it, from start to finish! " Read full review on TripAdvisor   1/10/2012 Vote      
7. The wine reception every evening allows guests to mingle, and the pet-friendly staff will offer doggy day-care and a walking service if you, like we, travel with a canine companion.
"Mod Style Decor with Home-style Hospitality " Read full review on TripAdvisor   11/14/2011 Vote      
8. The manager called us to appologize and let us know she had already reported it to the hotel's insurance company and it would be taken care of, with no effort on my part at all.
"Mod Style Decor with Home-style Hospitality " Read full review on TripAdvisor   11/14/2011 Vote      
9. By far the best reason to stay here is because the staff go out of their way to make you have a great experience and truly care about your concerns and needs.
"Outstanding!!! " Read full review on TripAdvisor   11/4/2011 Vote      
10. Where was my car parked when it got this ticket? They did take care of the ticket.
"worst Hotel stay ever!! " Read full review on TripAdvisor   10/24/2011 Vote      
   
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