Renaissance Washington Dc, Washington DC, Professional

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OpinionWell
Rank

25th

Out of 279

Renaissance Washington Dc	Average Price: $456 Check Rates

Hotel Class:

999 Ninth Street NorthWest

Washington DC, 20001 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.19

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (62) , Travelocity (12) , TripAdvisor (363) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (10) adequate (11) amazing (9) attractive (7) awesome (13) beautiful (27) best (42) better (33) big (20) clean (153) comfortable (128) comfy (15) convenient (57) cool (9) courteous (7) decent (24) delicious (11) efficient (13) excellent (53) exceptional (16) fabulous (8) fantastic (13) fast (13) free (81) fresh (15) friendly (92) fun (9) generous (8) good (195) great (228) happy (13) helpful (98) huge (21) impressed (10) liked (95) love (19) new (41) nice (229) outstanding (10) perfect (26) pleasant (32) pleased (12) plenty (25) positive (10) professional (9) quiet (35) reasonable (21) spacious (27) welcoming (10) wonderful (27)

Professional

Appears in 17 comments.

The following words were used in comments with Professional:
desk (5) friendly (5) helpful (3) hotel (6) manner (2) never (2) room (2) service (3) staff (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was very disappointed by this lack of professionalism and changed my other hotel reservations to hotels from another chain.

"Hotel charged my credit card for another person's stay! " Read full review on TripAdvisor 7/6/2011 Vote

2. All our rooms were ready on time, and no one in our group had any issues or complaints, but the staff available was plentiful and friendly, and I feel confident any issues would have been resolved in a professional manner.

"Excellent choice for DC stay " Read full review on TripAdvisor 1/25/2011 Vote

3. ' I've never been talked to that way by a 'service professional'.

"Horrible Customer Service. Hotel is "Courtyard" standard " Read full review on TripAdvisor 1/11/2011 Vote

4. Was very pleased with having my request handled in a very professional and efficient manner.

"Great Hotel, Great Location " Read full review on TripAdvisor 8/28/2010 Vote

5. The staff was professional and attentive when needed.

"Luxury, comfort and location " Read full review on Expedia 6/23/2010 Vote

6. The staff was friendly and professional.

"Great Hotel, Great Location " Read full review on Expedia 6/30/2009 Vote

7. Room service was promptly and professionally delivered and the food good.

"Lovely Hotel in a Great Location " Read full review on TripAdvisor 3/28/2009 Vote

8. All of the staff, from those at the front desk to the members of security never failed to be friendly, welcoming and professional throughout my entire stay.

"Lovely Hotel in a Great Location " Read full review on TripAdvisor 3/28/2009 Vote

9. ) The staff is professional, courteous, and always smiling.

"Beautiful, comfortable and convenient. " Read full review on TripAdvisor 7/29/2008 Vote

10. We were in the District to attend a professional conference which was based at this hotel.

"Great hotel for service and location " Read full review on TripAdvisor 9/28/2007 Vote