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Rank
73rd
Out of 279

Melrose Hotel

Average Price: $255  
 
Hotel Class:
2430 Pennsylvania Avenue NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 20 of 30
Average review rating: 3.98
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (63) , TripAdvisor (343) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 14 comments. 
The following words were used in comments with Responsive:
bed (2)   desk (2)   hotel (3)   management (2)   most (2)   not (2)   personable (2)   staff (2)    
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1. Her response was, 'Uhm yeah'.
"Not a 4 star hotel as advertised " Read full review on TripAdvisor   5/8/2012 Vote      
2. As we were checking in, we asked this woman if there were any King beds available, her response was to look at her computer screen and raise her eyebrow.
"Not a 4 star hotel as advertised " Read full review on TripAdvisor   5/8/2012 Vote      
3. The last straw was when I posted a complaint about these issues on the Melrose site and asked for a response, none was forthcoming.
"Gone downhill over time - no response to complaints " Read full review on TripAdvisor   3/12/2011 Vote      
4. response from employee 'No, we do not' spoken in a tone of disdain.
"Not worth the money " Read full review on TripAdvisor   4/22/2010 Vote      
5. The response from the staff was a standard 'i am sorry you are upset but there is nothing we can do about it'.
"Terrible, terrible, terrible AND MICE! " Read full review on TripAdvisor   3/24/2010 Vote      
6. There were several instances of miscommunication on the hotels behalf and they accepted no responsibility for it at any point in time.
"Terrible Service, Especially for Large Groups " Read full review on TripAdvisor   12/10/2009 Vote      
7. And from the responses that they are writing here to reviewers who were unhappy it is obvious that they don't care about their reputation.
"We went elsewhere after one night " Read full review on TripAdvisor   11/17/2009 Vote      
8. The manager of the hotel especially was personable and very accomodating and responsive to our needs.
"Excellent Location and Friendly Service " Read full review on TripAdvisor   4/21/2009 Vote      
9. The staff to a person was the friendliest, most informed and most responsive I have dealt with in years.
"Charming, Simply Elegan " Read full review on YahooTravel   11/8/2008 Vote      
10. The hotel manager was responsive to our concerns and had the linens on our beds changed, but there were still threadbare areas and a hole in one of the blankets.
"Great Location, Hotel Needs Sprucing Up " Read full review on TripAdvisor   7/17/2006 Vote      
   
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