Renaissance Syracuse, Syracuse, Problem

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Rank

5th

Out of 18

Renaissance Syracuse	Average Price: $220 Check Rates

Hotel Class:

701 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 5 of 56
Average review rating: 3.71

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (24) , Travelocity (5) , TripAdvisor (117)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoy (1) avoid (2) awful (6) awkward (2) bad (12) barely (2) big deal (7) broken (2) complain (10) complaint (1) cramped (2) dated (2) depress (2) difficult (4) disappoint (7) disgust (4) expensive (5) exterminator (3) filthy (2) hard (7) horrible (4) inconvenient (2) issue (7) lack (3) loud (3) mess (2) mistake (4) negative (3) noise (15) noisy (10) poor (4) pricey (2) problem (18) rude (2) scary (5) shabby (5) shame (2) slow (19) smell (16) smoker (1) sophisticated (2) stained (1) tear (2) terrible (6) uncomfortable (2) unfortunate (2) unhappy (2) weird (2) worn (2)

Problem

Appears in 17 comments.

The following words were used in comments with Problem:
bad (2) busy (2) clerk (2) computer (2) desk (5) difficult (2) elevator (3) hotel (3) incredible (2) larger (2) need (2) noise (3) not (7) reviews (2) room (2) slow (2) staff (7) structure (2) toilets (2) useful (2)

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1. That property botched the reservation and its staff was unprofessional in addressing the problem, so I book this Renaissance property at the last minute.

"Last minute booking yields pleasant surprise " Read full review on TripAdvisor 4/29/2010 Vote

2. When I had difficulty printing documents in the business center, the desk clerk made arrangements for another staff member to relieve him, so he could come help me, and when he could not fix the problem, he used his own computer to print the documents that I needed.

"Sleek and sophisticated " Read full review on TripAdvisor 7/19/2009 Vote

3. When I had difficulty printing documents in the business center, the desk clerk made arrangements for another staff member to relieve him, so he could come help me, and when he could not fix the problem, he used his own computer to print the documents that I needed.

"Sleek and sophisticated " Read full review on TripAdvisor 7/19/2009 Vote

4. Although, we had problems with the network/internet access at the time.

"Great stay " Read full review on TripAdvisor 10/22/2008 Vote

5. it was a problem and.

"Wasn`t At All Impressed " Read full review on TripAdvisor 8/6/2008 Vote

6. Overall, I have to say that the staff is friendly and for the most part accomodating to the problem.

"Nicest Hotel in Syracuse BUT BE CAREFUL FOR YOUR SAFETY!!! " Read full review on TripAdvisor 8/6/2008 Vote

7. Had a slight problem with the hotel door not locking/unlocking with the hotel card, but was quickly fixed.

"Nice Hotel! " Read full review on Expedia 7/17/2008 Vote

8. We didn`t have any noise problems from outside, but heard people waiting for the elevators a couple of times in the morning.

"Great Hotel " Read full review on TripAdvisor 7/13/2008 Vote

9. We had a problem with the first room and a kind member of the desk staff came up to give us a hand and switch us to another room.

"Best hotel option in Syracuse. " Read full review on TripAdvisor 3/30/2008 Vote

10. Not a problem for us, but I can see people with larger body structure finding it difficult to move around the toilet.

"Consistent with Marriott quality, a very good property " Read full review on TripAdvisor 10/24/2007 Vote