Renaissance Syracuse, Syracuse, Complaint

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Rank

5th

Out of 18

Renaissance Syracuse	Average Price: $220 Check Rates

Hotel Class:

701 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 5 of 56
Average review rating: 3.71

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (24) , Travelocity (5) , TripAdvisor (117)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
complaints (7) floor (2) room (3) shower (2) size (2) toilets (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The slow elevator and location without much to do for dinner except the hotel restaurant are my only complaints about this place.

"Great Dinner, Great Room, Slow Elevator " Read full review on TripAdvisor 7/15/2009 Vote

2. The only complaint really was the horrendous bandwidth.

"Old on the outside, new on the inside " Read full review on TripAdvisor 6/11/2009 Vote

3. My only other complaint is that we were on the 19th floor and the 2nd night we were staying there was a holiday party being held on the 20th floor ball room.

"Mixed reviews " Read full review on TripAdvisor 12/23/2006 Vote

4. Our only complaint is that they have not really provided any place to put your things, like drawers.

"Great choice in Syracuse " Read full review on TripAdvisor 11/26/2006 Vote

5. Overall our main complaint was the size of the room.

"Cramped! " Read full review on TripAdvisor 9/20/2005 Vote

6. My only complaint is that the size of the toilet/shower room was a bit small so I had to either step into the shower or off to the side of the toilet to open and close the door, but then I am a bit larger than the average person (XXL t-shirts if that helps give you an idea).

"Pleasant Surprise " Read full review on TripAdvisor 6/4/2005 Vote

7. When I asked about this I was told that this was the first time they had heard a complaint.

"Informative review of Marx " Read full review on TripAdvisor 1/24/2005 Vote