1. dug out mounds of hair and other rotting debris myself), no hot water, excercise room had no bottle of water on it`s dispenser (some thoughtful individual decided to urinate in the catch basin of the machine),the computer for guest use , located in the lobby area,was in a state of disrepair and had a huge hole where the hard drive used to be with a sign (written by some small, illiterate child I am presupposing), 'out of order'.