Montvale Hotel, Spokane, Complaint

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Rank

14th

Out of 94

Montvale Hotel	Average Price: $117 Check Rates

Hotel Class:

West 1005 First Avenue

Spokane, 99201 View map

3-Star Hotel Rank: 7 of 21
Average review rating: 3.84

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (44) , TripAdvisor (99) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (12) hotel (2) noise (4) park (3) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our main complaint: The NOISE.

"Cute, charming little hotel, but noise definitely is a problem " Read full review on TripAdvisor 7/23/2010 Vote

2. I was concerned with the 'noise' complaints i have read about from others, but i found the noise to be fine for me at least.

"Great little hotel! " Read full review on TripAdvisor 6/7/2010 Vote

3. Those were our only complaints about the room.

"A charming getaway " Read full review on TripAdvisor 10/29/2009 Vote

4. The restaurant below the hotel was pretty good but not out-of-this-world; we got our money's worth however, with no complaints about the food.

"A charming getaway " Read full review on TripAdvisor 10/29/2009 Vote

5. complaints have been filed for billing and customer service, which is non-existent.

"Check Better Business Bureau of Spokane, WA before booking-complaints filed- " Read full review on Expedia 6/27/2008 Vote

6. The only complaint I had was the volume at times.

"Loved it! " Read full review on YahooTravel 2/19/2008 Vote

7. Our only complaint was the thermometer in the room wouldn't go any lower than 65 and we couldn't get the windows open.

"Impressed with the Montvale! " Read full review on Expedia 8/22/2006 Vote

8. My only complaint is that there was no free parking.

"Excellent Rooms " Read full review on Expedia 7/19/2006 Vote

9. Second complaint is the noise factor.

"Worst sheets I`ve ever slept on! " Read full review on TripAdvisor 3/19/2006 Vote

10. The next morning I mentioned it upon check-out, and the bellman said he was very familiar with the complaint, as it was the #1 complaint he hears.

"Worst sheets I`ve ever slept on! " Read full review on TripAdvisor 3/19/2006 Vote