Pacific Terrace Hotel, San Diego, Complaint

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Rank

5th

Out of 517

Pacific Terrace Hotel	Average Price: $451 Check Rates

Hotel Class:

610 Diamond Street

San Diego, 92109 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 4.54

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (88) , Travelocity (25) , TripAdvisor (753) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (4) annoy (6) avoid (11) bad (21) badly (8) big deal (6) broken (6) chipped (6) complain (27) complaint (20) dated (6) difficult (6) dirty (11) disappoint (45) disturbing (6) downside (11) dump (7) expensive (33) fear (4) hard (28) hardly (4) inconvenient (6) issue (30) lack (7) loud (19) mess (5) mistake (8) negative (21) noise (34) noisy (21) overpriced (4) poor (6) pricey (18) problem (33) rough (6) rude (6) sad (4) sadly (4) shock (6) slow (11) smell (11) stained (4) terrible (7) tiny (5) too small (4) uncomfortable (9) unfortunate (16) unsafe (7) worst (7) wrong (13)

Complaint

Appears in 47 comments.

The following words were used in comments with Complaint:
bar (3) beach (4) breakfast (2) complain (2) complaints (47) decorate (2) great (5) heating (3) hotel (6) liked (3) night (3) noise (3) not (9) ocean (6) park (7) plenty (2) pool (3) return (2) room (11) sleep (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All in all we have no complaints and would stay here again.

"Our second week-long stay was again great! " Read full review on TripAdvisor 4/24/2012 Vote

2. My one and only VERY MINOR complaint is that the pillows on the beds were a bit lumpy.

"Fabulous -- Loved it!!! " Read full review on TripAdvisor 4/22/2012 Vote

3. My only complaint would have been the use of bedspreads as opposed to duvets.

"Ideal Pacific Beach location in So Cal " Read full review on TripAdvisor 3/14/2012 Vote

4. Only complaints were there is no proper room service and our suite was opposite an elevator which got a bit noisy in the morning.

"Great hotel - beautiful location " Read full review on TripAdvisor 1/14/2012 Vote

5. My only complaint is the heating/cooling system works on a motion detector system so I woke up cold each morning (I stayed in December) because the heat didnt automatically kick in.

"Killer views for the price " Read full review on TripAdvisor 12/11/2011 Vote

6. My wife and daughters had no complaints about the pool, service staff was attentive and friendly everywhere else.

"Ups and downs " Read full review on TripAdvisor 9/1/2011 Vote

7. In addition, the only complaint i have was on the fourth we wanted to park ourselves and they made us valet not to big of a deal.

"definately will stay here again " Read full review on TripAdvisor 7/22/2011 Vote

8. My only complaint is that there is not a bar in the hotel.

"Wow " Read full review on TripAdvisor 5/19/2011 Vote

9. I have no complaints other than the fact that the room keys were very hard to get to work.

"Top notch service, value and property " Read full review on TripAdvisor 2/28/2011 Vote

10. My only complaint? The breakfast concept needs to be revised.

"Great Location - Even Better Staff " Read full review on TripAdvisor 2/27/2011 Vote