Hilton Philadelphia, Philadelphia, Problem

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Rank

37th

Out of 177

Hilton Philadelphia	Average Price: $220 Check Rates

Hotel Class:

4200 City Avenue

Philadelphia, 19131 View map

3-Star Hotel Rank: 22 of 57
Average review rating: 3.04

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (6) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (158) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoyance (2) appalled (1) avoid (9) bad (18) badly (2) bare (2) bed bugs (5) broke (2) broken (4) complain (3) complaint (8) difficult (2) dirt (2) dirty (10) disappoint (8) disgust (2) disturbing (2) errors (2) expensive (8) hard (4) horrible (3) inconvenient (2) incorrect (2) issue (19) lack (2) mediocre (3) mess (2) mistake (2) negative (5) noise (6) noisy (2) poor (6) poorly (3) pricey (4) problem (11) rat (4) ridiculous (4) rodent (2) rude (9) sadly (1) scary (1) shock (1) slow (9) smell (6) stained (3) terrible (3) tiny (3) unfortunate (4) worst (5) wrong (4)

Problem

Appears in 16 comments.

The following words were used in comments with Problem:
bathroom (2) hotel (4) night (2) not (5) park (2) quickly (2) room (2) useful (2)

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1. The rooms are comfortable and any problems are handled quickly and expertly.

"Best Customer Service Ever! Reasonable Rates! " Read full review on TripAdvisor 4/23/2012 Vote

2. Staff was curteous and when I had a minor problem with my bill they resolved quickly.

"Great business class hotel " Read full review on TripAdvisor 11/30/2011 Vote

3. The mini fridge was also useful and we packed our Irene-surviving alcohol and snacks inside without a problem.

"Amidst IRENE tumult, great wedding & stay at Hilton City Ave " Read full review on TripAdvisor 9/12/2011 Vote

4. Because this hotel has kitchen units they clearly also have a rodent problem.

"Woke up by a mouse " Read full review on TripAdvisor 6/16/2011 Vote

5. We spend one night in this hotel in Philadelphia and got many problems.

"Horrible Stay " Read full review on TripAdvisor 5/26/2011 Vote

6. Two years ago this would have been a major problem for us.

"Some negative experiences with this hotel " Read full review on TripAdvisor 4/22/2011 Vote

7. When we first arrived, there was a problem with our rewards reservation.

"When we first arrived, there was a... " Read full review on TripAdvisor 9/18/2010 Vote

8. Decent quality, although sometimes supply problems if the hotel is busy.

"Excellent value and the friendliest staff in Philly! " Read full review on TripAdvisor 11/12/2009 Vote

9. This wouldn't have been a problem if the printer on the only working computer were not also broken.

"Going Down Hill Fast " Read full review on TripAdvisor 11/9/2009 Vote

10. It took two requests, & two days, to have the missing box of tissue in the bathroom replaced (also pointed out to the housekeeping supervisor on day 1); my colleague 2 doors down had the same problem, in addition to the toilet in his bathroom stopped working the night before we left (ugh.

"Uneven " Read full review on TripAdvisor 6/12/2009 Vote