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Rank
35th
Out of 177

Chestnut Hill Hotel Philadelphia

Average Price: $142  
 
Hotel Class:
8229 Germantown Avenue
Philadelphia, 19118 View map  
3-Star Hotel Rank: 20 of 57
Average review rating: 3.37
OpinionWell Value Index: 1
Traveler reviews analyzed: TripAdvisor (120) , YahooTravel (5)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 10 comments. 
The following words were used in comments with Problem:
correct (2)   desk (2)   guest (2)   hotel (2)   not (4)   offers (2)   old (2)   room (5)    
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1. Notwithstanding the fact that I made it explicitly clear that my brother was coming in late, had paid in advance (in-person), provided my cel, home, and email because I did not want ANY problems--they didn't bother to call me.
"Absolutely Terrible Management " Read full review on TripAdvisor   8/16/2010 Vote      
2. Apparently, 5 (five) other guests suffered the same fate--and according to the clerk who I talked to later that night--none of the guests received any warning (phone calls, emails) about some 'furniture problems' the hotel was suffering making several rooms unavailable.
"Absolutely Terrible Management " Read full review on TripAdvisor   8/16/2010 Vote      
3. hotel seemed to have water problems as well as additional numerous problems.
"not worth the trip " Read full review on YahooTravel   10/16/2008 Vote      
4. Shabby, sad furnishings, old and mismatched linens, stained bedspreads, non-functioning air conditioning units, and thin walls were only some of our observations/problems.
"The owners no longer care about this 140 year old builidng. " Read full review on TripAdvisor   4/13/2008 Vote      
5. When we checked out in the am the front desk apologized again and said the manager of the restaurant did speak to the people and turned the music down (which was not the problem) but she did not offer to take any $ off the price of our room.
"Just OK " Read full review on TripAdvisor   9/14/2007 Vote      
6. I say I`m going to dinner and will return in about an hour, please correct this problem.
"Don`t go there " Read full review on TripAdvisor   8/9/2006 Vote      
7. She offered no other room or an interest in correcting the problem.
"Don`t go there " Read full review on TripAdvisor   8/9/2006 Vote      
8. This was a problem someone should have taken care of but it was not the faught of the housekeeper.
"Don`t go there " Read full review on TripAdvisor   8/9/2006 Vote      
9. I go to the front desk and politely tell Lorraine the problem.
"Don`t go there " Read full review on TripAdvisor   8/9/2006 Vote      
10. The problem was that (1) the windows were so old that you could hear anyone on the street talking or hear a car starting; (2) every time the window even rustled, the windows shook, so it was incredibly loud in the room; and (3) it was boiling hot in the room and there was no real way to cool it down.
"Could have been charming but wasn`t " Read full review on TripAdvisor   12/1/2003 Vote      
   
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