Chestnut Hill Hotel Philadelphia, Philadelphia, Complain

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OpinionWell
Rank

35th

Out of 177

Chestnut Hill Hotel Philadelphia	Average Price: $142 Check Rates

Hotel Class:

8229 Germantown Avenue

Philadelphia, 19118 View map

3-Star Hotel Rank: 20 of 57
Average review rating: 3.37

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (120) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (2) appalled (1) arrogant (2) avoid (1) awful (1) bad (5) badly (2) broken (1) chipped (2) complain (3) complaint (2) cope (1) damage (1) disappoint (9) downfall (1) dump (1) expensive (1) fussy (2) hard (7) hate (2) issue (3) lack (3) lousy (1) negative (4) noise (5) noisy (2) non-functional (1) problem (5) ridiculous (2) rough (2) rude (2) sad (2) scary (1) shabby (3) shame (2) shock (1) slow (1) smell (1) stained (6) stale (2) tear (3) terrible (2) tiny (3) uncomfortable (2) unfortunate (4) unhappy (2) unsure (1) was a joke (1) worst (1) wrong (3)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
$ (2) breakfast (2) condition (2) not (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. stayed 3 days end of october-room was 69 degrees when we got there-could not getheat to work-when complained to desk they said heat was not on yet and refused to provide a space heater (at $150/night).

"No heat " Read full review on TripAdvisor 11/1/2011 Vote

2. Still charged us full rate as advertised but took $20 off when we complained.

"Avoid this place " Read full review on TripAdvisor 4/14/2011 Vote

3. We thought it was just us but all of the people in the breakfast room were also complaining about the lack-of working air-conditioning and the lousy breakfast.

"Far from the standard described on the web site; you'd be better off at Motel 6. " Read full review on TripAdvisor 6/13/2010 Vote

4. The bed was comfortable, and as I saw on other reviews complaining about loud air conditioning.

"Relaxing " Read full review on TripAdvisor 10/19/2006 Vote

5. Since I work at a hotel, I know what people complain about on a regular basis.

"Relaxing " Read full review on TripAdvisor 10/19/2006 Vote