Penns View Hotel, Philadelphia, Complain

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Rank

22nd

Out of 177

Penns View Hotel	Average Price: $154 Check Rates

Hotel Class:

14 North Front Street & Market

Philadelphia, 19106 View map

3-Star Hotel Rank: 10 of 57
Average review rating: 4.24

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (2) , TripAdvisor (234) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) a bit small (2) apologetic (2) avoid (7) bad (15) big deal (3) big problem (2) claustrophobic (2) complain (8) complaint (3) difficult (3) dirt (2) dirty (6) disappoint (17) disgust (2) disturbing (3) expensive (12) hard (23) horrible (4) issue (13) lack (3) loud (5) mediocre (4) mistake (2) negative (4) noise (54) noisy (8) overpriced (3) pricey (6) problem (28) rock (3) rude (3) scald (3) shame (1) shock (1) slow (2) smell (1) snooty (2) stained (2) terrible (1) tiny (7) unacceptable (2) unbearable (1) uncomfortable (1) unfortunate (9) unhelpful (1) worn (2) worst (2) would have liked (1) wrong (4)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
bed (2) hotel (2) pillow (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There is no such thing as a cheap hotel in Philly, but I got the room on internet at a good rate so can't really complain, I was only in for two nights, a little compact for a longer stay, ( my mate had a bigger room but still no view), but comforable enough.

"Not much of a view " Read full review on TripAdvisor 5/12/2012 Vote

2. So, we went downstairs to complain and were given clean linens.

"Glad we got a good deal - never going back! " Read full review on TripAdvisor 11/30/2011 Vote

3. After complaining-and at first we were just told there was nothing they could do - the woman behind the desk finally did the right thing and restocked part of the buffet.

"OK at best " Read full review on TripAdvisor 4/29/2011 Vote

4. If I HAVE to complain, I'd say that the bed was a little hard, and we could have used more pillows (but I didn't call and ask for any either, so.

"Why would anyone choose a Holiday Inn? " Read full review on TripAdvisor 12/6/2010 Vote

5. I politely complained and they eagerly upgraded me to a nicer room where though the bed was a little better (still not on par with most chain hotels), the pillows were even worse.

"Great location & staff, but rooms can use upgrades " Read full review on YahooTravel 10/7/2009 Vote

6. I complained and the manager was seemingly shocked at this and immediately moved us to another room and moved our bags for us.

"A good botique hotel " Read full review on TripAdvisor 2/27/2008 Vote

7. I am happy almost anywhere and won`t complain as along as I get my hot shower.

"A good botique hotel " Read full review on TripAdvisor 2/27/2008 Vote

8. Right then and there we should have gone back to the deskand complained, but at that point we were tired; so we luggedour luggage up both flights of stairs.

"Filthy Room! " Read full review on TripAdvisor 10/22/2007 Vote