The Ambassador, New Orleans, Complain

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Rank

69th

Out of 427

The Ambassador	Average Price: $142 Check Rates

Hotel Class:

535 Tchoupitoulas Street

New Orleans, 70130 View map

3-Star Hotel Rank: 40 of 125
Average review rating: 2.9

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (19) , Expedia (53) , MyTravelGuide (635) , TripAdvisor (352) , YahooTravel (42)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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annoy (6) avoid (12) awful (12) bad (58) bed bugs (59) broken (15) bug (10) complain (31) complaint (13) difficult (6) dingy (14) dirt (9) dirty (50) disappoint (16) disgust (6) downside (6) dusty (6) expensive (16) filthy (18) gross (5) hard (43) horrible (17) issue (30) itchy (12) loud (24) mistake (9) mold (30) nasty (8) negative (15) noise (36) noisy (19) poor (15) poorly (7) problem (62) ridiculous (5) roach (6) rock (6) rude (57) slow (12) smell (39) stained (6) terrible (29) tiny (20) uncomfortable (9) unfortunate (11) unhelpful (4) unpleasant (5) worn (10) worst (25) wrong (14)

Complain

Appears in 38 comments.

The following words were used in comments with Complain:
$ (3) barely (2) bed (5) bug (4) charged (2) desk (7) dirty (3) employee (3) hotel (7) management (4) money (3) noise (2) phone (3) problem (3) reception (2) reservation (2) roach (2) room (15) tiny (2) walking (3)

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1. When we went to complain at the desk at checkout, we were told all rooms were the same.

"Do NOT Book this Hotel " Read full review on TripAdvisor 2/7/2012 Vote

2. We complained about the mold and they sent someone up to put some paint over it.

"Sometimes you get what you pay for " Read full review on TripAdvisor 10/24/2011 Vote

3. I called the front desk to complain/switch rooms but was put on hold for 15 min and since we were in a rush to get to a wedding and didn't want to put myself in a bad mood I tried to forget about it and shook it off.

"These people will scam you!!! " Read full review on TripAdvisor 9/13/2011 Vote

4. While I was waiting in line for them to find our reservation, I heard other people complaining about getting dirty rooms.

"Bad Experience " Read full review on TripAdvisor 8/3/2011 Vote

5. At this point, my options are either to grin and bear it and sleep with a dirty nasty pillow over my head, or get my entire family dressed and packed up so we can switch rooms (which is what the front desk suggested I do when I complained about the noise).

"Bad Experience " Read full review on TripAdvisor 8/3/2011 Vote

6. I will be looking into reporting to some regulatory body because other guest complained of bed bugs.

"HORRIBLE " Read full review on TripAdvisor 7/5/2011 Vote

7. Yes, there were small things we may have complained about if we had been paying more money.

"Don't be so picky! " Read full review on TripAdvisor 5/26/2011 Vote

8. The mattress complains when I sit on the bed, sagging a good bit.

"ONLY ITS LOCATION IS ATTRACTIVE " Read full review on TripAdvisor 5/3/2011 Vote

9. Several days later after I had gotten home, I tracked down a number for the hotel's owner and called his office to complain.

"Ripped Off " Read full review on TripAdvisor 1/18/2011 Vote

10. Did they just hope I wouldn't complain about having air on a 100 degree day? So they move me to another room with another broken air conditioner.

"RUINED our Family Vacation so mad we drove home rather than stay here. " Read full review on TripAdvisor 8/8/2010 Vote