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OpinionWell
Rank
28th
Out of 427

Renaissance New Orleans

Average Price: $227  
 
Hotel Class:
817 Common Street
New Orleans, 70112 View map  
4-Star Hotel Rank: 12 of 37
Average review rating: 3.95
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (223) , TripAdvisor (274) , YahooTravel (20)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 4 comments. 
The following words were used in comments with Frustrated:
confuse (2)   guest (2)   hotel (2)   informative (2)   lounge (2)   useful (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. This was probably the booking agent in the UK's fault rather than the hotel's however when I mentioned my frustration to an employee who happened to be the manager of the hotel's 19th floor private lounge, he immediately sorted it out - we were given a new room with an extra bed and invited to have dinner and wine in the lounge then when he found out it was my sister's birthday, he organised champagne and chocolate strawberries for later in the week.
"The attitude and genuine warmth of the staff made our trip " Read full review on TripAdvisor   9/27/2011 Vote      
2. It would be useful if they just displayed information specific to Pere Marquette as this would cause a lot less confusion and frustration on the part of guests.
"Good choice, just outside the French Quarter " Read full review on TripAdvisor   1/10/2008 Vote      
3. It would be useful if they just displayed information specific to Pere Marquette as this would cause a lot less confusion and frustration on the part of guests.
"Good choice, just outside the French Quarter " Read full review on TripAdvisor   1/10/2008 Vote      
4. In addition, getting your car can be time consuming and frustrating.
"Now you see it, now you don`t!! " Read full review on TripAdvisor   6/9/2006 Vote      
   
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