Summerfield Suites Miami, Miami, Rude

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Rank

35th

Out of 468

Summerfield Suites Miami	Average Price: $154 Check Rates

Hotel Class:

5710 Blue Lagoon Drive

Miami, 33126 View map

3-Star Hotel Rank: 11 of 122
Average review rating: 4.36

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (58) , MyTravelGuide (106) , Travelocity (4) , TripAdvisor (249) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 5 comments.

The following words were used in comments with Rude:
$ (2) desk (3) problem (2)

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1. When I went to thedesk to discuss it, the staff was rude and dismissive.

"Comfortable room and beds, hidden fees. " Read full review on TripAdvisor 12/29/2011 Vote

2. Anyways, to make a long story short, you'll pay about $140 for crappy customer service (unless it's Annie), a sub-par setting, loud noises to keep you awake, and have to deal with front desk managers who are rude, disdainful, and antagonistic.

"Hyatt Summerfield Miami Airport is not a friendly place at all!!! " Read full review on TripAdvisor 12/8/2010 Vote

3. A security guard came to the desk and she began speaking to him in Spanish about me, not realizing that with 4 years of Spanish I can understand certain things, as well as the fact that it was rude behavior also.

"Hyatt Summerfield Miami Airport is not a friendly place at all!!! " Read full review on TripAdvisor 12/8/2010 Vote

4. Only problem was with suggested outside restaurant, Mamma Caruso's which delivered the wrong order, charged $37 for a sandwich and a salad and was rude when asked to fix the problem--which they didn't.

"Hotel was Great " Read full review on TripAdvisor 4/7/2010 Vote

5. The front desk person was a bit rude to us and when we asked for a cart he was too busy talking to his coworkers that he just cut us short.

"Nice hotel , service was not great! " Read full review on TripAdvisor 12/17/2008 Vote