Los Angeles Hilton, Los Angeles, Wrong

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Rank

43rd

Out of 700

Los Angeles Hilton	Average Price: $160 Check Rates

Hotel Class:

6360 Canoga Avenue

Los Angeles, 91367 View map

3-Star Hotel Rank: 16 of 84
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , TripAdvisor (259)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) avoid (2) bad (17) barely (3) bed bugs (9) broken (4) bug (2) complain (6) complaint (5) confront (2) crappy (2) dated (3) difficult (6) dingy (2) dirty (4) disappoint (12) downside (4) errors (3) expensive (3) hard (8) hassle (3) horrible (3) inconvenient (6) incorrect (2) issue (16) lack (3) loud (9) lousy (3) mistake (2) negative (4) noise (15) noisy (3) outdated (3) overcharged (2) overpriced (3) poor (6) poorly (2) pricey (2) problem (22) resent (2) rude (12) shock (4) slow (3) smell (3) terrible (4) uncomfortable (2) unfortunate (3) worn (3) worst (6) wrong (5)

Wrong

Appears in 10 comments.

The following words were used in comments with Wrong:
bed (2) employee (2) families (2) helpful (2) not (3) phone (2) problem (2) sofa (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am happy that they are very prompt to fix whatever I find wrong in the room.

"Great " Read full review on TripAdvisor 2/24/2012 Vote

2. What? The sofa is not a sofa bed?Do you think the people on the phone with me would try to be helpful? Boy would you be wrong.

"These people do not care about you " Read full review on TripAdvisor 9/1/2010 Vote

3. It's one thing when things 'just go wrong', but in this case your employees had no interest in me or my family.

"These people do not care about you " Read full review on TripAdvisor 9/1/2010 Vote

4. What? The sofa is not a sofa bed?Do you think the people on the phone with me would try to be helpful? Boy would you be wrong.

"These people do not care about you " Read full review on TripAdvisor 9/1/2010 Vote

5. It's one thing when things 'just go wrong', but in this case your employees had no interest in me or my family.

"These people do not care about you " Read full review on TripAdvisor 9/1/2010 Vote

6. The have been able to fix every problem in short time and are very understanding when things go wrong.

"Great service, but outdated rooms and facilities " Read full review on TripAdvisor 6/9/2009 Vote

7. The problem: The lady placed me on hold before I was even able to tell her something was wrong.

"So, uh, Where's my Polo Blue Perfume? " Read full review on TripAdvisor 5/19/2009 Vote

8. Don`t get me wrong; the hotel is clean and comfortable.

"Poor customer service " Read full review on TripAdvisor 2/19/2006 Vote

9. He didn`t ask why, or what was wrong, and didn`t seem to care.

"Poor customer service " Read full review on TripAdvisor 2/19/2006 Vote

10. Sounds stupid, I know, but how many times have you not bothered setting an alarm on the clock radio because a) the clock was wrong; b) you didn`t have time to figure out the controls or c) you didn`t want to be searching for the snooze in the morning.

"Standard Hilton but a bit musty! " Read full review on TripAdvisor 11/7/2005 Vote